Addiction and Mental Health Worker - London, Canada - CMHA Thames Valley Addiction and Mental Health Services

Sophia Lee

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Sophia Lee

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Description

Addiction and Mental Health Worker (Nights), ReachOut/988
Full-Time, Contract (up to 3 years)

London, Ontario


- Application Deadline: November 30, 2023 -
We believe that the path to success involves bringing others with you.


As a member of our Reach Out/988 team, you'll support individuals through phone, text and webchat who are struggling with their mental health and/or addictions to feel the same sense of belonging, connection and safety that everyone in our community deserves is Canada's first nation-wide support specifically for suicide prevention and emotional distress.

This new service will be available 24/7/365 and accessible to everyone from coast to coast to coast. Our Reach Out/988 team is dedicated to meeting every connection with empathy, acceptance and radical genuineness.


Consider revitalizing your career and making a difference in your community by joining our team

WHAT WE'RE OFFERING:

-
What you'll be making:


  • $22.33 to $25.71 per hour (Practicing Professional Grid)
  • The above are initial rates; with grid increases as per policy
  • Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy )
-
When you'll work:

  • 70 hours over twoweek period; Night shifts (including weekends); Paid 30min meal break.
-
What your benefits will be - After a 90-day waiting period, will be eligible for 20% Prescription Drug Benefits
-
Your pension plan
  • Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

Assessment in collaboration with the client:

  • Establish a therapeutic relationship to maximize the benefits of engagement between the staff person and the client
  • Operate from a trauma and violence informed perspective
  • Complete mental health assessments based on theory of crisis management including rapid response, risk assessment, deescalation, stabilization, and referral to determine client needs and level of risk
  • Assess social and environmental factors impacting the client
  • Assess the adequacy of resources/supports currently available to the client
  • Identify risk factors related to the safety of both the client and staff members as well as relapse
  • Assess barriers to successful community living (e.g. treatment options, transportation, finances, etc.)
  • Ensure assessment incorporates cultural and ethnic factors
  • Identify areas requiring additional assessment
  • Warm transfer callers to local crisis response teams, Support Line and other partners as defined by program protocols
  • Engage Emergency services when it is determined that additional intervention is required

Information and Referrals:


  • Provide prompt, accurate, empathetic verbal / text / web chat responses to requests for information about the availability of services for mental health and/or addiction services to clients, their family members and friends, as well as health and social service professionals
  • Provide health teaching and information regarding a variety of coping techniques & strategies
  • Provide information regarding resources found within both the broader mental health and addiction system & community in general
  • Identify, develop and maintain good links with a wide range of community resources
  • Maintain uptodate knowledge or resources relevant to clients including other mental health and addiction services, entitlement and benefit programs (e.g. ODSP, Ontario Works, London Housing, etc.)
  • Work collaboratively with local crisis response teams to ensure coordinated care is provided to clients accessing the Reach Out Line and 988

Crisis Management and Follow up:


  • Provide crisis support, resources, information and referrals to those contacting Reach Out & 988 through calls, texts and web chat.
  • Advocate, as necessary, to facilitate access to services and supports with the objective of remediating immediate crisis situation
  • Assist the client to obtain needed resources by educating and supporting client to access resources, linking the client to appropriate services, advocating with or for the client when needed
  • Assist the client to identify and connect with personal / natural and community supports
  • When appropriate, act as liaison with caregivers and/or service & service providers who are involved with the client to facilitate coordinated approach to service provision

WHAT YOU'LL NEED TO APPLY:


_ Police Vulnerable Sector Check Requirements_
**_

We require the following qualifications:
_**- Post-secondary education in a relevant field of study e.g Social Work, Psychology, or related discipline (
primary proof of credentials will be required during the hiring process i.e.

original degree/diploma or official transcript):


  • Clear, current Police Vulnerable Sector Check (PVSC)
  • Demonstrated ability to attend work regularly
**_

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