Bellman - Edmonton, Canada - West Edmonton Mall

West Edmonton Mall

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Guest Services Bellman will have the responsibility of creating and presenting a positive and professional first impression to the guests and visitors of the world-famous Fantasyland Hotel by anticipating guest's needs and exceeding their expectations.

Primary Responsibilities:

Providing great customer service and greeting all customers in a friendly and professional manner. Offering luggage assistance to all guests as well as ensures luggage is properly tagged.
Handling and addressing all customer inquiries, complaints, and suggestions.
Maintaining and cleaning the entrance and lobby to uphold appearance.
Acknowledging and approaching all vehicles to immediately assist guests.
Parking and retrieving vehicles when requested by Fantasyland Hotel Guests in a timely and safe manner.
Securing all luggage, keys, and property of guests and safely assist guests with delivery of luggage to proper Hotel rooms.
Providing information regarding Fantasyland Hotel, West Edmonton Mall Inn, West Edmonton Mall's attractions and stores, and the sights and activities of the City of Edmonton.
Other responsibilities as required.

Desired Qualifications:

Must be able to lift a minimum of 50lbs without difficulty.
Must be able to stand for full shifts on feet.
Ability to drive both standard and automatic vehicles.
Must have a class 5 Alberta driving license with a clear abstract.
Be able to provide excellent customer service and express knowledge of West Edmonton Mall, Fantasyland Hotel, and Edmonton area to immediately assist in Customer inquiries.
Neat, wellgroomed and professional with a positive, friendly attitude.

Terms of Employment:

This is a fulltime position that requires flexible availability Monday through Sunday including days, evenings, weekends, holidays and night shifts.
Must be able to pass a basic security clearance.

Job Types:
Full-time, Permanent

Salary:
$15.00 per hour

Benefits: