Starbucks-barista (Full Time) - North Vancouver, Canada - Grouse Mountain
Description
Job Title:
Starbucks Barista
Location:
North Vancouver
Department:
Food & Beverage
Reports to:
Manager, Casual Dining
Role Status:
Full Time and Part Time positions available
Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunity. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort.
In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding) an inspiring setting and many unique employee privileges.
Key Responsibilities of the Role:
- Develops enthusiastically satisfied customers all of the time;
- Welcomes and connects with every customer to provide excellent customer service
- Discovers customer needs and appropriately suggests product with every customer to enhance service and meet sales goals
- Assists customers in the selection and purchase of specialty coffee beverages and whole bean sales
- Responds to customers' needs and says thank you to every customer;
- Maintains customer service area and equipment in a clean and appealing manner;
- Demonstrates a cando attitude when helping customers;
- Maintains quality store operations
- Prepares a variety of customer beverage orders such as espresso drinks and "Coffee of the Week" to Starbucks standards
- Follows store policies and procedures for operational flow at each station;
- Performs cleaning tasks in accordance with the Duty Rosters and cleaning standards and works as a store team player
- Presents oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions
- Follows standards for merchandising, stocking, rotating and storing all products;
- Performs equipment maintenance in accordance with preventive maintenance checklist
- Follows cash handling and register policies
- Follows inventory stocking and recording guidelines
- Takes responsibility to learn all aspects of the Barista position
- Learns and demonstrates creating the Starbucks experience
- Learns and demonstrates all performance standards by completing "Initial Store Training" and passing barista certification with a score of 90% or better.
- Training will be provided.
- Other duties as required
Requirements:
- Previous experience in the food service industry preferred
- Excellent customer service skills
- Available to work weekdays, weekends, and evenings (especially during the holidays)
- Flexible availability
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