Installer and Client Care Coordinator - Vancouver, Canada - CDI Spaces

CDI Spaces

Verified Company

Vancouver, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

CDI Spaces is looking for an experienced Client Care Coordinator and Installer to join the team Are you great with customer service, love building furniture for projects on time and on budget, and want to work on a dynamic team? Do you love ensuring customers receive exactly what they ordered on time and with perfect delivery?

If this sounds like you, please apply

Roles and Responsibilities:

Install and Deliver furniture.
Review incoming loads and determine if manpower needs are met, help offload incoming shipments, inspect for damage, and submit claims as needed.
Confirm and coordinate products for outgoing loads.
Ensure H&S needs are met and replenish goods as required.
Ensure an accurate inventory of all stock and give figures to management monthly.
Coordinate delivery dates with clients and ensure every delivery is booked and paperwork prepared.
Review the schedule and confirm all POD's and Def are filed and processed.
Ensure every delivery is booked and paperwork is prepared.
Run reports to ensure all products have been received, delivered, or scheduled.
Complete deliveries in alignment with the CDI Installations Service Expectations.

Required Experience:

High School Diploma required; Post-Secondary Diploma preferred.
5+ years experience in scheduling and client care
Furniture Installer experience required
Class Five Driver's license
Excellent in MS Office Suite.
Skills in estimation and reading furniture layouts and drawings is an asset
Excellent verbal and written communication
Excellent interpersonal skills
Highly organized and detail orientated

Qualities and Attributes

100% clientfocused; always looking to create a WOW experience for clients
Team player ready and willing to go above and beyond to support others on the team
A cando person you are always looking for solutions.
Glass half full you see the positive side of life and think the best about others.
Resultsoriented you love getting things done and crossing things off your list.
Detailorientated people come to you to proofread things and organize parties.
Selfstarter you are accountable for your work and take pride in delivering quality work every single day.

What you can expect from us

Competitive salary
Based on experience, skills, and education.
Support for worklife balance 3 weeks vacation, birthday flex day, and performancebased earned time off.
Core Health Benefits 100% employerpaid health and dental coverage, and additional funds for flex spending accounts.

Longevity Rewards

You are an important part of the team, and we value longterm commitment and contributions. We recognize your loyalty and service at key milestones with a gift, prepaid gift card, or RRSP contribution.

Tailorfit workspace

We outfit your workspace with tailorfit furniture solutions to make your worklife comfortable and enjoyable.
Inclusive and familyoriented work environment
You will build meaningful relationships with people who genuinely want to help you succeed.

CDI Spaces is a leader in providing furniture solutions and space design for educational institutions and corporate workspaces.

We pride ourselves on our ability to assist our clients with tailor-fit solutions that support learners, educators, and workers to be productive, engaged, and successful.

Working with the team at CDI Spaces is fun, productive, and challenging in all the right ways.

We have a great work environment with smart and friendly colleagues, celebratory lunches, and a fantastic space with the latest innovative furniture solutions and trendy space design to foster connection, collaboration, and creativity.

After all, designing and building spaces is what we do. Let's do great things together; please apply