- Negotiate payment terms/arrangements if applicable.
- Review account status/information thoroughly to understand the customer's inquiry/need.
- Respond to inquiry/need and decide upon the most appropriate solution, if applicable.
- Recommend appropriate solutions, products and/or alternative options to resolve customer inquiry/need, if applicable.
- Overcome consumer objections; refer complaints immediately to the appropriate MC/TL/relevant department.
- Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information
- Champion company core values and other company programs
- Other duties as assigned
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Experienced Agent 3rd Party Collections
2 days ago
Bill Gosling Outsourcing Barrie, CanadaBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started · Review account status/information thoroughly by using the tools av ...
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Branch Manager
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Central Credit Control LTD Barrie, Canada**Full Time, Permanent Branch Manager** · Salary Range $38,000 - $48,000 · Supplemental Pay Types: Competitive Salary and Commission · Full-time permanent available, immediate start date Locations: Central Credit Control LTD 51 King St #3, Barrie, ON L4N 6B5 · **Calling All Colle ...
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Collection Agent
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Field Technician, Geotechnical and
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Cambium Inc. Barrie, Canada**Job Description**: · **_ · *$500 signing bonus* available. Potential for contract extension or permanent employment._** · Cambium is a successful consulting and engineering company built on quality people doing great work in a rewarding environment. It's our team that makes us ...
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Abilities Management Specialist
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Georgian College Barrie, Canada**Abilities Management Specialist** · **(** · **Job Number**: · **304-23** · **)** · - Department: People and Culture (Human Resources) · Campus: Barrie · Posting Date: August 16, 2023 · Salary Range: $68,911-$86,140 · Classification: Administrative · Status: Contract - up to Mar ...
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Human Resources Generalist
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Department Manager
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Sport Chek Barrie, Canada**What you'll do** · - As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle. · - You know shoes, are keenly interested to learn more, and maybe even a sneaker head · - You demonstrate a positive and engaged attitude when dealing wi ...
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Administrative Data Specialist
3 weeks ago
Disability Management Institute Inc. Barrie, Canada**WHO ARE WE?** · **Disability Management Institute (DMI)** offers small and medium sized employers flexible innovative solutions to their disability management needs. Our specialties include: WCB/WSIB Claims Management, Self-Funded Sick Leave Adjudication, and Non Occupational A ...
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Truck Driver Merchandiser
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Coca-Cola Canada Bottling Limited Barrie, CanadaFacility Location · - Barrie · Department - Barrie Distribution Team 1 · Employee Type - Regular Employee FT Hourly · **About This Opportunity**: · Reporting to the Warehouse Supervisor or Manager, the Driver Merchandiser is responsible for delivery of pre-ordered product to assi ...
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Geotechnical Eit
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Cambium Inc. Barrie, Canada**Job Description**: · **APPLICATION DEADLINE: March 11, 2024** · Cambium is a successful consulting and engineering company built on quality people doing great work in a rewarding environment. It's our team that makes us unique. · And our team is growing Cambium is looking for a ...
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Real Estate Marketing
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Team Keogh Barrie, Canada Part time**Role Summary** · **Key Responsibilities** · Administration · - Transaction management, including ensuring all documents are collected and distributed as required, in a timely manner · - Preparing documents using WebForms · - Uploading and updating listings on MLS · - Co-ordinat ...
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Distribution Center Administrator
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Coca-Cola Canada Bottling Limited Barrie, CanadaFacility Location · - Barrie · Work Location - Barrie · Posting Locations - Barrie · Department - Distribution Centre - Barrie · Job Function - Administrative/Clerical/Office Support · Employee Type - Regular Employee FT Salaried · Shift/Hours · - **About This Opportunity**: · Un ...
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Payroll and Benefits Officer
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Simcoe Muskoka Catholic District School Board Barrie, Canada_We Believe in Our Schools ~ We Believe in You_ · With 51 schools, over 22,000 students and more than 3,000 employees, the Simcoe Muskoka Catholic District School Board (SMCDSB) is an education community bound together by our beliefs. Our facilities are located in some of the mos ...
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R&d Lab Technician
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Wolf Steel Ltd. Barrie, CanadaNapoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers' home comfort needs. While we are proudly Canadian, Na ...
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Systems Analyst
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Project Manager
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Canadian Crane & Hoist Mfg. Ltd. Barrie, CanadaCanadian Crane's _Primary Objective_ is to provide high quality products and services relating to overhead cranes, and to achieve complete customer satisfaction, while maintaining maximum competitiveness and profitability. · **General Expectations**: · - Being results oriented (v ...
Experienced Agent 3rd Party Collections - Barrie, Canada - Bill Gosling Outsourcing
Description
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started
Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.
Education
North America - Minimum High School Diploma or equivalent is required
Philippines – Minimum of 2 years post-secondary or equivalent is required
Costa Rica – No Minimum requirement
United Kingdom – No Minimum requirement
Trinidad & Tobago – Minimum 3 CSEC passes
English is compulsory in all locations
Experience
Previous experience in a Collections role is preferred but not required
Certificates/Licenses:
Must be able to be licensed with the appropriate collection/trace licenses for all applicable jurisdictions, if required