Night Auditor - Red Deer, Canada - Red Deer Resort & Casino

Red Deer Resort & Casino

Verified Company

Red Deer, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you a night owl with exceptional attention to detail? Do you have a passion for numbers and enjoy working independently? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation and financial accuracy of our organization during the overnight hours.

Summary

Under the direction of the
Guest Services Manager, the
Night Auditor works overnights strictly and must have a keen attention to detail, a positive attitude and maintains a high level of Customer Service and professionalism, working with mínimal supervision.

Our Front Office team is one of the first contacts for our guests and vital to ensuring this first interaction is a positive and lasting impression.

Essential Duties and Responsibilities

Have a complete and full understanding of Guest Service Agent duties, including but not limited to checkin, checkout, reservations and hotel operating procedures.
Answer enquiries regarding hotel services and registration, provide information about services available in the community and respond to guests' questions or concerns
Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
Present statements of charges to departing guests and receive payment.
Daily accounting data entry and reconciliations
Post all daily room and outstanding charges.
Balance all revenue totals of cash and credits against the revenue report.
Prepare hotel operating reports and complete audit package to standards.
Correct any errors or omissions made by cashiers.
Prepare Credit Card/Charge Card summaries and post them to the ledger account.
Provide assistance and work with Security Personnel regarding items that may occur regarding inhouse guests
Become familiar and comfortable with Health & Safety and emergency situations
Perform other duties as assigned.

Education, Qualification and Requirements

Minimum of 2 (two) years of Front Office or related experience preferred
1 year of experience as a Hotel Night Auditor preferred
1 to 2year Degree or Diploma; related experience and/or training; or equivalent combination of education and experience
Strong working knowledge of accounting practices and principles
Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required
Able to respond quickly in a dynamic and changing environment
Able to effectively communicate
Must be fluent in English, both written and oral.
Strong computer skills required
Must also be able to handle a variety of tasks simultaneously
Ability to stay alert and productive during overnight shifts
Ability to work independently with mínimal supervision
As a condition of employment, associates are to have a criminal record check prior to their first day of work

Work Environment

This position requires frequent standing and walking
May perform repetitive work, such as operating a computer, or talking to a guest or telephone.
May work in a noisy or distracting environment, such as during busy holidays.
Ability to tolerate exposure to heat and cold

Hours of Work

The hours of work for this position will vary depending on operational requirements but will include the graveyard shift as well as weekends and holidays.