Business Services Specialist - Dartmouth, Canada - Halifax Regional Municipality

Sophia Lee

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Sophia Lee

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Description

Job Posting- The Business Services Specialist will be accountable for the engagement, communication, and training programs required to support the quality improvement initiatives of Parks & Recreation and HRM's corporate priorities. They will also support ongoing operations, ongoing change management, and any training requirements related to Parks & Recreation's business service delivery. Key focus will be on developing, managing, and leading processes designed to maximize employee engagement as well as the training and support of ongoing operational changes related to the capital business tool; thereby ensuring that the approach delivered is tailored to fit the scope and complexity of the product function and intention. _._
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QUALIFICATIONS

Education and Experience:


  • University degree with a focus in Public Administration, Business Administration, Organizational Behaviour, Communications, or a related field. An equivalent combination of education and experience will be considered.
  • Minimum 2 years demonstrated knowledge of research/program evaluation, trends/analysis presentation, interpretation and engagement and strategic planning
  • Minimum 5 years of progressively responsible general management and/or previous project management experience, specifically projects that have brought about significant process and/or technology change to an organization.
  • Experience managing project resources based on priority, capability, and capacity to deliver change management and business objectives. This includes building team expertise and capacity and empowering staff.

Technical / Job Specific Knowledge and Abilities:

  • Experience with business transformation and an understanding of how people go through a change and the change process.
  • Strategic thinking and leadership with a strong ability to build stakeholder relationships that include front line staff, clients, technical staff, and senior management.
  • Experience and knowledge of change management principles and methodologies.
  • Exceptional verbal and written communications skills including developing and conducting interviews, focus groups, stakeholder engagements, and presentations.
  • Strong business acumen with solid analytical skills, conceptual thinking, problem solving and root cause identification skills.
  • Demonstrated project management skills including familiarity with project management approaches, tools, and phases of the project lifecycle.
  • Strong knowledge and understanding of change needs, with the ability to establish and maintain a high level of sponsor and project leadership trust and confidence.
  • Knowledge of risk management concepts.
  • Knowledge of organizational policies, procedures and key processes including business planning, operating/capital budget, procurement, contract management, etc.
  • Able to work effectively with and influence all levels in the organization from executive and senior leadership teams to frontline staff.
  • Able to work in a complex matrix partnership, ambiguous and fast paced environment with situational sensitivity and selfawareness.
  • Familiarity with project management approaches, tools, and project lifecycle phases.
  • Strong interpersonal skills and ability to work effectively in a team environment.
  • Ability to influence others and move toward a common vision or goal.

Security Clearance Requirements:

Applicants may be required to complete an employment security screening check.-
COMPETENCIES:Valuing Diversity, Analytical Thinking, Communication, Conflict Management, Managing Change, Networking/Relationship Building, Customer Service, Decision Making, Visioning, Strategic Thinking & Innovation, Organizational Awareness, Teamwork & Cooperation
WORK STATUS: Permanent, full time
HOURS OF WORK: Monday to Friday; 35 hours per week
SALARY:NU07 on the non-union salary scale; $75,750 - $104,130.

Salary to be commensurate with experience


WORK LOCATION:

6th Floor Alderney Gate, 40 Alderney Drive, Dartmouth, NS
CLOSING DATE: Applications will be received up to

-
11:59pm on

Tuesday, February 7, 2023.

Please note:
We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

  • During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as an interview or testing) and who require accommodation, should discuss their needs with the Recruiter when invited to the assessment process.
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