Service Facilitator - Brampton, Canada - ErinoakKids Centre for Treatment and Development

ErinoakKids Centre for Treatment and Development

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SERVICE FACILITATOR

Clinical Administrative Support Services (CLASS)
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Permanent Full Time:

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Brampton Site:

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37.5 Hours/Week:

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Work Arrangement: 2 days' onsite / 3 days' remote

ErinoakKids is seeking enthusiastic employees to fill a permanent full time position as Service Facilitator based out of the Brampton site.

Service Facilitators will aid in facilitating referrals to all clinical services within ErinoakKids.

This role will provide a positive image of ErinoakKids to our clients and will participate as an active member of the Clinical Administrative SupportServices (CLASS) department in meeting overall goals and objectives.

Key Responsibilities:

Assists with facilitating referrals to clinical and autism services in a timely manner.
Responds to client or community inquiries regarding waitlists.
Assists with provision of information relevant to service specific waitlists/service queues.
Ensures waitlists are accurate and runs audit reports on waitlist clients.
Creates and provides appropriate referrals for all clinical services.
Updates client registration statuses.
Identifies clients who do not access services on the waitlist.
Facilitates the transfer of client information when child moves in/out of ErinoakKids service area.
Discharges clients from the Meditech and ISCIS systems.
Accurately and efficiently process client data into organizational and provincial databases

Qualifications:

Post secondary education in a related field;
Minimum oneyear experience working within a clinical administrative environment;
Experience in the CLASS Department is an asset;
Experience working in a team setting;
Demonstrated organizational, problem solving and time management skills;
Ability to work effectively with mínimal supervision;
Demonstrated ability to utilize clear and professional communication skills and to build and sustain collaborative relationships with internal and external clients;
Bilingualism in French and English is an asset;
Must be able to work until 6 p.m. as required.

Why should you join us?

Competitive salary and benefit plan which includes Health and Dental options for you and your loved ones
Healthcare of Ontario Pension Plan (HOOPP)

WorkPerks

Discounts for you and your family to enjoy an array of different services and amenities
Employee Assistance Program / People Connect (Mental health supports available 24/7)
Wellness Program
Learning & Development opportunities
We are ready to work with you in pursuit of your goals There are plenty of ongoing internal and external learning opportunities that are available to all our staff, as well as professional supports in place from day one
Mentorship Opportunities
Direct observation from a mentor to help new graduates develop into skilled clinicians
The people and most of all the KIDS

To view our state of the art buildings - please check out this YouTube video along with our Social Media sites

We will make accommodations as provided for pursuant to the Ontario Human Rights Code. Applicants who require accommodations for disabilities or other specific grounds need to make their needs known in advance to Human Resources._
ErinoakKids is an equal opportunity employer, and we are committed to being a diverse, equitable and inclusive workplace._

Job Types:
Full-time, Permanent

Benefits: