IT Technician - Kitimat, Canada - Great River

Great River

Verified Company

Kitimat, Canada

15 hours ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description
- incredible opportunity to join a great team in a critical specialist role.

Feel valued with our competitive base salary plus incentives and benefits.
Be a part of a truly inclusive and diverse team that's making a positive impact every day.

About Great River North America:

In an evolving talent market, organizations that recruit the best people are the ones that succeed and outperform their competitors.

This belief has guided us for more than 4 years in our mission to empower organizations by optimizing their recruitment strategy.

We have served 500+ of happy clients, delivering innovative talent acquisition services that attract and hire their biggest asset: their people.

With clients across the UK, India, UAE, Canada, and the US, we're a fast-growing recruitment services and technology company and we're only just getting started An IT professional to join our team is needed You will manage a range of projects to support and enhance the company's network systems.

Responsibilities:

IT system upgrades and projects implemented under the direction of senior technicians.
Assembling, maintaining, and configuring hardware and software components

Responsibilities:

Provide IT support to endusers, troubleshooting hardware and software issues
Set up and configure desktops, laptops, and mobile devices
Install and maintain computer hardware and peripherals
Respond to help desk tickets and provide timely resolution to technical issues
Assist with computer networking tasks, including setting up VPN connections
Collaborate with team members to ensure effective communication and problemsolving
Document IT procedures and maintain knowledge base for future reference
Utilize ServiceNow or similar ticketing system to track and manage IT requests

Qualifications:

Proven experience in IT support or desktop support role
Strong communication skills, both verbal and written, with the ability to explain technical concepts to nontechnical users
Knowledge of computer networking principles and protocols
Familiarity with common operating systems such as Windows, MacOS, and Linux
Proficiency in troubleshooting computer hardware and software issues
Ability to work independently as well as part of a team
Excellent problemsolving skills and attention to detail

Note:
This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types:
Full-time, Part-time, Fixed term contract, Casual, Seasonal, Freelance, Apprenticeship, Internship / Co-op

Contract length: 12 months

Salary:
$18.00-$30.00 per hour

Benefits: