24-u081 - Telecommunications Operator I - Langley, Canada - Township of Langley

Township of Langley

Verified Company

Langley, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title:

24U08 Telecommunications Operator I Job Number:
J Competition Number:
24U081 Employment Type:

Regular Full Time

Pay Rate:

- $ $34.

63/Hour- Hours of Work:

37.5 hours per week, Monday to Friday with a rotating shift pattern, one week of 7:30am
3:30pm, one week of 3:30pm
11:30pm.

Non-standard hours and/or non-standard work week- Competition Opening Date:

May 8, 2024
Competition Internal Closing Date:

May 16, 2024

Competition External Closing Date:

May 19, 2014

The Township of Langley is home to approximately 150,000 residents, and is committed to providing diverse business, housing, and recreational opportunities, while balancing its unique mix of urban atmosphere and rural beauty. As a progressive workplace, the Township of Langley offers competitive salaries, excellent benefit packages, a municipal pension plan, employee wellness programs, and opportunities for professional development and career growth, among other benefits. Join our team and be a part of something great_

Job Overview

The Township of Langley is currently recruiting for a regular full-time
Telecommunications Operator I to join our team of professionals in the RCMP Division, Police Services Department.

Reporting to the Telecommunications Supervisor, in this unionized position you will perform switchboard communications work.

Responsibilities

Receive a variety of emergency police calls and general enquiries, obtain the necessary additional information and relay the call to the appropriate department for further action
Perform front counter tasks including responding to general enquiries by walkin and telephone, and completing required reports accordingly
Operate the door control
Perform other related duties as required

Qualifications

Completion of Grade 12 or equivalent standing attained through practical experience and related training plus sound experience in general office or clerical work, preferably in the law enforcement or the public safety communications area; or an equivalent combination of training and experience
Sound knowledge of department functions, procedures, rules and regulations
Working knowledge of law enforcement objectives, appropriate statutes and bylaws and the technical language used in the work
Working knowledge of clerical and recordkeeping methods and procedures used in the department
Ability to process a large volume of enquiries and exercise sound and accurate decisions
Ability to deal tactfully and effectively with internal contacts, officials and the public
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