Student Client Service Representative - Consort, Canada - ATB Financial

ATB Financial

Verified Company

Consort, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OUR BOTTOM LINE IS DIFFERENT.

There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.

Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department:
Everyday Financial Services

Job Number:5944

Location:
Consort/Coronation, AB

Paygrade:
B-PFS

System Title:
Client Service Representative B

# Positions available:1

This role is required to work at our Consort & Coronation branch. Team members will be required to provide their own transportation to all locations.

The primary location for this role is based out of our Consort branch.

As ATB's Summer Student Client Service Representative, you are responsible for providing face-to-face core transactional banking services to ATB clients. This involves providing professional and efficient client service by identifying client needs and matching them with the right products, solutions and experts.

You will be introduced to the Retail Banking Industry where you will obtain a base knowledge of banking that will enable you to grow and develop in your filed of study.

Role Accountabilities:

Transforming the client experience by introducing our clients to experts and educating them on our digital tools and resources
Maintaining and building client relationships by providing optimum customer service
Developing and building internal partner relationships with other ATB departments, supporting branch operations to meet customer service requirements and to assist with resolving issues or concerns
Following tactical service routines, best practice processes and procedures on all administrative and operational activities within the branch
Processing cash and clearing transactions, abiding by current policies
Actively participating in branch team meetings

Requirements:

Requirements for ATB/EFS Summer Student program:

You are currently attending a post-secondary institution
You are a creative team player who is flexible, cooperative and demonstrates a desire to work within a team
You demonstrate an ability to deal with change, make decisions and implement creative solutions
Have a demonstrated ability to work with numbers
Customer service and/or sales experience is required
Knowledge of personal lending services and products is desired

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying

HOW TO APPLY:

Benefits

Be great. Be you. Believe.

What happens next?

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