Inside Claim Representative, Property Resolution - Oakville, Canada - The Travelers Companies, Inc.

The Travelers Companies, Inc.

Verified Company

Oakville, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who Are We?
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Category

Claim

Target Openings

What Is the Opportunity?
What Will You Do?
Provide quality claim handling throughout the claim life cycle while maintaining full compliance with internal and external standards and province specific regulations. Resolves previously closed 1st party PI and BI Property claims that vary in severity and/or complexity.
Resolve inquiries from customers, contractors, brokers or other participants on open or closed Property claims.
Participate in our Catastrophe Response Program as part of the Field Response Team in Canada.
Complete virtual inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Handle claims and other functional work involving one or more lines of business other than property.
Acquire and maintain relevant Insurance License(s) to comply with provincial and Travelers requirements.
Perform other duties as assigned.
Strong investigative, analytical and negotiation skills including the ability to analyze and evaluate damages, determine coverage and resolve claims within settlement authority.

Excellent interpersonal and customer service skills with the ability to use sound judgement to analyze and resolve claims.

Excellent written and verbal communication skills with the ability to negotiate, convey, and receive information effectively.
Ability to work independently, manage time, and prioritize multiple claims simultaneously.
Postsecondary degree/diploma/certificate or professional insurance designation such as CIP.
Customer Service experience.
Two years of claim handling experience.

What is a Must Have?

High School Diploma or GED.
One year of insurancerelated experience and/or successful completion of Travelers Outside Claim Representative training program.

What Is in It for You?

Health Insurance: Employees and their eligible family members including spouses, partners, and children are eligible for coverage from the first day of employment.
Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan ("DPSP"). Travelers also matches your savings plan contribution dollarfordollar up to 5% of base pay.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off ("PTO") annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services and other resources to support your daily life needs. Through Life Balance, you're eligible for free counseling sessions with a licensed therapist.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Hybrid Work Arrangement: Employees in this position can split their time between working from home and a Travelers office.
Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

so we may assist you.