Crisis Intervention Case Worker - Vancouver, Canada - Vancouver Police Department

Sophia Lee

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Sophia Lee

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Description

Crisis Intervention Case Worker:





COMPETITION:
#


STATUS:

Regular full-time


SECTION:

Victim Services Unit, Diversity, Inclusion & Indigenous Relations Section


HOURS OF WORK:

Variable shifts


SALARY:

Pay Grade 22 - $35.66 to $41.98 per hour


COM PETITION END DATE:

Thursday, May 23, 2024

Responsible for providing social work, which involves crisis intervention and ongoing case management.


ESSENTIAL DUTIES

  • Provides crisis intervention assistance and emotional support in response to a wide variety of traumatic incidents such as suicide attempts, domestic violence, and notification of nextofkin of sudden death or serious injury at the request of a police officer
  • Provides court support services; liaises with Crown Counsel and informs clients of court
- imposed conditions, court procedures, and case progress through the court system; conducts court orientation; attends meetings with victims and Crown Counsel; facilitates access to vulnerable victim testimonial aids; arranges for court escorts, as required; accompanies clients to court for emotional support

  • Acts as intermediary with external agencies to assist clients in gathering and providing information and in completing forms; transports clients to alternate locations, as required
  • Participates in and provides peer debriefing to colleagues
  • Gathers information about community resources; prepares and maintains records and reports related to the work
  • Liaises with the VSU Primary Dog Handler, and determines the suitability of utilizing the VSU Justice Facility Dog for their clients; has exposure to the Justice Facility Dog in the office and on scene
  • Continues participation in the annual mandatory highstress debrief program
  • Other related duties and responsibilities as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Required:


  • Considerable knowledge of the principles, practices, and techniques of crisis intervention
  • Sound knowledge of policies and regulations, the _Criminal Code _and other applicable legislation
  • Sound knowledge of community, social, legal, and health resources available for referral of clients
  • Working knowledge of court procedures as they relate to the work performed
  • Ability to function effectively to provide crisis intervention in emergency situations, and under conditions of stress and conflict, and to make decisions about personal and client safety
  • Ability to recognize and deal with behavioural, social, and psychological problems
  • Must be comfortable working in an environment with a Justice Facility dog present

EXPERIENCE

Required:


  • Minimum 2 years of related experience
  • Considerable knowledge and experience in crisis intervention and emotional support, and with sound related experience in psychological first aid and crisis support

Preferred:


  • Direct experience in Victim Services as a paid Victim Services worker

EDUCATION

Required:


  • Degree in the field of social sciences, such as psychology or social work, with supplemental related coursework

Preferred:


  • Additional course work and training in crisis intervention, critical incident stress debriefing, psychological first aid, or crisis counselling
  • Victim services training

OTHER REQUIREMENTS

  • Valid Class 5 BC driver's licence with a satisfactory driver's abstract
  • Flexibility in assigned shifts and duty hours as Unit operates 24 hours
  • All employees must maintain their enhanced security clearance while employed with the Vancouver Police Department, which will be renewed every five years or as required

SELECTION PROCESS

NOTE:
This position falls under the jurisdiction of Teamsters Local 31.


_We thank all applicants, however, only those short-listed will be contacted._

_THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER_

Education :
Bachelor's degree

Experience : 2 years to less than 3 years

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