Branch Administrator - Edmonton, Canada - Gunnebo Canada

Gunnebo Canada

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Gunnebo Group

The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people and safely secure valuables.

We operate worldwide through our 3,400 employees, 25 country locations, and 10 production facilities to serve customers in over 100 markets.

Through our businesses, Gunnebo Entrance Control and Gunnebo Safe Storage offer solutions to customers in retail, public transport, public and commercial buildings, industrial and high-risk sites, and banking.

About The Role

The Branch Administrator's primary job responsibilities are maintaining optimal office operations, supporting the branch with day-to-day tasks, managing our company's general administrative activities, and ensuring that the branch operates efficiently.

Responsibilities:

General office reception tasks
Monitor & address branch inbox for service requests
Obtain information, generate work orders, perform necessary followups
Handle & resolve customer inquiries & complaints
Monitor & manage technician timesheets & expenses
Monitor & manage SLA reporting
Update work order status & data in realtime & ensure accuracy
Monitor exception reports the responsibility of a Branch Manager
Upcoming target dates & past due orders
Update & complete missing fields
Monitor & manage all subcontractor related work
Generating purchase orders, processing invoices for PO's with work completed, monitoring open subcontractor orders
Monitor & manage work order invoicing
Review work orders to prepare for invoicing
Maintain invoicing files organization/filing
Purchasing & accounts payable
Order parts for quoted jobs, service orders & stock
Process received packing slips & purchase orders
Management of petty cash & bank deposits
Accounts Receivable
Credit card processing, cash & cheques
General Support to Branch Manager, Sales, and Service Coordinator
Inventory support
Other duties as required

Job Requirements

Must be located in Canada. We are unable to accept overseas applicants at this time.
A minimum of 2 years' office administration is required
Must be proficient in MS Office 365, Teams, & One Drive
Experience in Sage 300 is an asset
Previous accounting/invoicing experience is an asset
Previous experience in the Security Industry is an asset

Knowledge / Education requirements:

Completion of high school required

Personality requirements

Excellent communication skills, verbal and written
Works well independently, takes direction well
Works well under pressure and is able to multitask
Punctual and reliable
Must be detailed oriented, analytical and accurate
Must possess good organizational, interpersonal and strong communication skills, as well as a demonstrated ability in problemsolving and responsiveness to the branch's needs.

Why join us

Are you passionate about sustainability, innovation, safety, and collaboration? Our employees have ideas for building a safer and more sustainable tomorrow and the drive and passion for realizing them.

Our attention to societal trends, our ability to translate these into business opportunities, and our dedication to customers, sustainability, and digitalization have earned us a place among the leading companies in our industry.

We believe that building long-term relationships and integrity are keys to success. Performance-driven by a forward-thinking attitude, passionate teamwork, and the fierce will to continuously learn. If that describes you, we will gladly make way for your ambitions.

From day one, we support you with your personal growth through challenging positions and comprehensive learning and development opportunities in a dynamic, diverse, and proactive working environment.

Please note:
Gunnebo provides accommodations for employees with disabilities.

If you require a specific accommodation because of a disability or medical need, please contact the HR Department so that arrangements can be made for the appropriate accommodations.

Job Types:
Full-time, Permanent

Benefits: