Department Manager, Tsawwassen Mills - Pro Hockey Life

Pro Hockey Life

Verified Company

Tsawwassen, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Department Sales Manager - Pro Hockey Life

As a Department Sales Manager, you will consistently drive and deliver on department sales targets by leading and developing sales staff through the effective execution of National Sports Customer Service Standards and training mandates.

What you'll do

Sales:

Achieve and drive department and store sales
Demonstrate the ability to be a sales leader and role model to staff
Enforce and personally deliver on the highest form of service standards

Training:

Provide sales coaching and mentoring to sales staff
Lead and ensure completion of 3 month orientation for all department staff
Provide continuous coaching and training to achieve "A Level" status in all department staff
Responsible to disseminate all communication to team as required including merchandising and policy and procedure changes

Operations:

Initiate and enforce execution of pricing/ signing, restocking and receiving
Executes on assigned department presentation as per seasonal merchandising planner
Follows and enforces all corporate LP and OH&S policies and procedures and all cash and audit procedures as per Corporate Policy and Procedure Manual
Maintains and executes on tech shop service and maintenance standards
Monitor store weekly scheduling requirements and react when needed on a shift by shift basis
Initiates and presents plans for department improvements and strategies
Assists and participates in hiring process and completes performance reviews in a timely manner

Evening and weekend availability is a requirement for this role

Who you are

We are looking for individuals who are:

Business Savvy
you have a customer focused mindset and can plan, execute, and drive sales
Leaders you lead by example and have a passion for coaching, developing, and inspiring your team
Culture and brand ambassadors you love the work and take pride in our brand

If you're a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.

What you bring

Minimum of 2 years in a retail environment, preferably at a supervisory level
A proven track record of business growth and exceptional customer service skills
Demonstrated computer skills
Demonstrated interest in or involvement in sports or the sporting goods industry an asset
High school education; Post-Secondary education an asset

About Us

At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport.

Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada.

It is this pride and passion that makes what we do at Pro Hockey Life truly special.

Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia.

Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey assortment available to Canadians across our retail banners.

Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.

We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

We are united in our purpose of being here to help make life in Canada better.

**Accommodations