Part Time - Toronto, Canada - George Brown College

George Brown College

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

CLOSING:
July 21, 2023

Land_ _
Acknowledgement

George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._

Equity Statement_ _**
GBC Vision

To be _a college renowned for its inclusion, excellence, relevance, impact, and leadership._ _

Key responsibilities:

Provides front line support for Identity Management (IDM) by verifying user accounts and status, assigning temporary passwords, assisting users resetting passwords, and reporting user account problems to the ITS Department's, IDM administrator and LLC Manager for resolution, and following up with the user with the resolution.
Assists users setting up their personal laptops to connect to the college wireless network and wireless printing setup in the Library Learning Commons.
Recommends software available at the centre that will suit student needs for their work, type of antivirus and antispyware that protect student laptops or home computers, and other software that will be useful for their academic work that will be compatible with the centre.
Assists users with accessing and using their Student Email account.
Performs basic troubleshooting of user problems, referring any complex technical problems (those requiring investigation of problems) to the User Service Technologist and/or Network Administrator for technical resolution.
Provides timely and efficient circulation service by using the Library's automated library management system to circulate library materials in all formats to users.
Verifies student status with the Student Record System and registering and/or activating students in the Library Management System.
Performs Photo-ID service at the LLC service counter by Verifying eligibility for photoID cards, taking pictures and producing ID cards using Banner and the ID card management system.
Other duties as required.

Educational and Experience Requirements:

Twoyear certificate or equivalent from a recognized postsecondary institution in Information Technology, Computer Technician or equivalent; plus Current Comp TIA A+ Certification is required.
Demonstrated knowledge of office productivity software (Word, Excel, PowerPoint, Outlook, Access, Internet), and working knowledge of wireless technology.
Good understanding and knowledge of WiFi, and network technologies.
Knowledge of consumer hardware, especially mobile devices Printer and operating system.
Knowledge of Social Networking sites and web technologies and popular apps.

Skills and Attributes:

Demonstrated excellence in English; verbal and written communications; interpersonal, organizational and customer service skills.
Demonstrated ability to work with limited direction as part of a team.
Ability to organize and schedule work despite constant interruptions.
Good and accurate keyboarding skills.
General understanding of library operations and processes.
Ability to lift and move up to 44 lbs.
Familiarity with American Sign Language (ASL) is an asset.
Effective ability to interact with others and deal with situations in ways that respect diverse backgrounds, experience, and styles.
Flexibility in adapting to change and in participating in consultative decisionmaking processes.

Interview process may consist of a practical skills component.

Notes:

The College requires proof of degrees, credentials or equivalencies from accredited regional or federal postsecondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.
First consideration will be provided to regular part time (RPT) support staff in accordance with the part time Support Staff Collective Agreement.

About Us:

George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a
great place to work. See why we are consistently ranked as one of
GTA's top employers.

Why work here?

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.