Content Quality Assurance Analyst - Toronto, Canada - CIBC

CIBC
CIBC
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work.

Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

  • At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 13 days per week onsite, while other days will be remote._
How you'll succeed

  • Identify and set appropriate quality standards and parameters for products.
  • Communicate quality standards and parameters to team members.
  • Identify, analyze, and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens and content.
  • Identify and analyze recurring issues, bugs, defects, and other problems, recommending and facilitating solutions to these issues.
  • Reviews client, customer, and user feedback.
  • Ensure adherence to Company policies and procedures and maintain compliance with laws, regulations and guidelines.
  • Translate functional and technical requirements, creative briefs, wireframes, and comps into corresponding test strategy, test plan and test cases.
  • Collaborate with Project Management and Development staff through all stages of the Project lifecycle.
  • Estimate, prioritize, plan and coordinate testing activities.
  • Perform thorough regression testing when bugs are resolved.
Who you are

  • You can demonstrate experience as a Quality Assurance Analyst in a relevant role.
  • Knowledge of QA techniques and processes through a software lifecycle.
  • Handson experience with automated testing tools.
  • Experience with accessibility testing to ensure product's conformance to the Web Content Accessibility (WCAG) 2.0, Accessibility for Ontarians with Disabilities Act (AODA) and Web accessibility best practices.
  • Quality focused, ensuring every piece of work is delivered defect free and with the highest possible quality.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Values matter to you. You bring your real self to work and you live our values trust, teamwork, and accountability.
What CIBC Offers

At CIBC, your goals are a priority.

We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.


  • Subject to plan and program terms and conditions


What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5


Skills:

Analytical Thinking, Audit Testing, Campaign Development, Communication, Direct Marketing (DM) Campaigns, Marketing Campaign Analysis, Operational Efficiency, Perform Testing, Project Management, QC Audits, Teamwork

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