Business Setup Specialist - Waterloo, Canada - Equitable CA

Equitable CA

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff.

Join Equitable today.

Position Title:
Business Setup Specialist

Reports To:
Manager, Group Issue and Special Projects

Department:
Group Issue

Term:
Permanent Full-Time

Work Arrangements:
This is a hybrid role.

You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

What you will be doing:

Accurately implement new policyholders with Equitable (system set up and plan documents)
Provide accurate and timely support for plan changes (system and document updates)
Analyze and set up Group Benefits and create contracts, booklets, and endorsements to support new issues and plan amendments
Employ effective customer service and act as a liaison with the Regional Sales Offices, utilizing both excellent communication skills, and indepth knowledge of group insurance systems and Group Benefits
Amend the setup of plans within the system to enable other departments to administer and adjudicate claims according to contractual provisions
Coordinate workflow with other business units to ensure smooth transition of information across the Group Division

What you will bring:

College or University degree or working equivalent
Group benefits knowledge and experience
Excellent analytical and problemsolving skills
Superb communication skills
Strong customer service skills
Ability to multitask while juggling conflicting priorities
Comfort and confidence working in an everchanging challenging environment
Interest in continuous learning
Working knowledge of Microsoft Windows, Word and Excel
Bilingual in French and English, both spoken and written is an asset

What's in it for you:

A healthy worklife balance with employee wellness top of mind
Annual bonus program, annual vacation allowance, and companypaid benefits program
An additional paid volunteer day each year so you can spend time giving back to the community
Immediate enrollment in the company's pension program with employer matching
Employee resource groups that support an inclusive work environment
Tuition support and specialized program assistance
An onsite, fullservice cafeteria with a variety of daily options
Discounts on company products and services, and access to exclusive employee perks
Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to: