Service Appointment Coordinator - Truro, Canada - Hollis Ford

Hollis Ford

Verified Company

Truro, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Hollis Ford Service Department has an opening for a _
Service Appointment Coordinator_
responsible for scheduling service work in the service department.

Acts as a principal contact between the customer and the Service Department
Primary goals are answering phone calls, scheduling appointments, and recontacting customers for scheduled maintenance and special ordered parts.
Greeting and checking in clients upon arrival
Providing excellent customer service and addressing client inquiries or concerns
Maintaining accurate and uptodate appointment records
Collaborating with team members to ensure smooth operations and efficient scheduling

'''Requirements'''

High school diploma or equivalent
Previous experience in customer service or a similar role preferred
Excellent communication and interpersonal skills. Maintain our strong Customer Satisfaction Index rating
Strong organizational skills and attention to detail
Ability to multitask and prioritize tasks effectively
Proficient computer skills, including knowledge of scheduling software
Professional and friendly demeanor

A Nova Scotia Driver's License is required.

Salary:
From $680.00 per week

Benefits: