Business Process Analyst - Whitby, Canada - IMG Logistics Inc
Description
Responsibilities:
The Business Process Specialist will be responsible for providing recommendations to the divisions on business process integration and associated improvement programs.
- Work with Recruitment and Onboarding team to identify specific needs and areas for improvement.
- Conduct requirements gathering, data and process analysis, and gap analysis.
- Develop and present recommendations to business Stakeholders.
- Produce all required documentation for business processes.
- Provide direction on business process documentation and associated improvement programs.
- Collaborate with internal departments, customer groups and stakeholder representatives, relative to business process and improvement programs.
- Plan, organize and participate in critical reviews and audits of management and business processes.
- Prepare reports and presentations for appropriate Line Management, identifying priority areas for business process improvement.
- Facilitate the identification of priority areas for business improvement and integration.
- Advise and assist in the development and implementation of business improvement plans.
- Define systems requirements, design, and prototype business processes, test complex functionality and train others and work in a team environment.
- Implement practical business solutions under strict deadlines.
- Perform and guide testing and issue resolution during all cycles of testing and IJAT.
- Adhere to software implementation standards and best practices.
- Troubleshoot and provide resolution of system issues or defects.
- Assist with preparation of training materials to include teaching clients how to utilize the system.
- Complete demonstration set ups.
- Prepare status updates, tracking time and expenses to ensure timely system implementation.
- Other duties as assigned
Qualifications
- Bachelor Degree in Business, Human Resources, Computer Science, Information Systems, Education or equivalent experience in a related relevant field.
- 4+ years of experience configuring and implementing SAP SuccessFactors modules (minimum of 1 Full Lifecycle implementations, from planning to configuration through golive).
- Process Reengineering experience, including relevant methodologies (e.g. Lean, Six Sigma)
- Experience working in complex project environment and knowledge of project management methodologies (waterfall, agile, etc...)
- Business writing experience (requirements documents, specifications)
- Data analysis experience
- Experience in developing Standard Operating Procedures and process documentation for various audiences both technical and nontechnical
- Experience leading client teams and driving their work to ensure project timelines are met.
- Experience managing workstreams, including monitoring for project issues and escalations.
- Demonstrated ability to build relationships and credibility quickly.
- Strong verbal and written communication skills, with the ability to distill complex information into clear, concise content to be shared with the team.
- Experience with Microsoft Office Products such as PowerPoint, Visio, and Excel
- Ability to assess and assist clients with existing systems and optimize their solutions using existing knowledge of system functionality and best practice recommendations.
- Ability to work collaboratively as part of a project team, deploying the features and functions of SuccessFactors products as outlined above.
- Ability to manage time and multiple projects with a high degree of attention to detail.
Job Type:
Fixed term contract
Contract length: 24 months
Salary:
$66.00 per hour
Schedule:
- 8 hour shift
- Overtime
Ability to commute/relocate:
- Whitby, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- SAP SuccessFactors: 3 years (required)
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