Invigilation Assistant - Waterloo, Canada - Wilfrid Laurier University
Description
Date:
Jul 13, 2023
Location:
Waterloo, CA
Company:
Wilfrid Laurier University
Department:
Office of the VP Teaching&Learning
Job Type:
Limited Term
Full-time/Part-time: Full Time (>=1249 hrs/year)
Campus:
Waterloo
Reports to:
Manager, Accomodation Support Services
Employee Group:
WLUSA
Application Deadline:
July 26, 2023
Requisition ID:6477
Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose.
Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact.
With a commitment to Indigenization and commitment to equity, diversity, inclusion, Laurier's thriving community has a place for everyone.
Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton.
The university is committed to providing an inclusive workplace, a flexible work policy and employing a workforce that is reflective of local and national demographics.
Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples.We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities.
Laurier's Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.Position Summary
Reporting to the Manager, Accommodations Support Services; the Invigilation Assistant supports the Examination Coordinators in the facilitation of in-class and online tests, mid-terms, deferred and final examinations written by students registered with Accessible Learning (with approved accommodations).
The position is fulltime (35 hours per week) with a reduction to 25 hours per week from May to August.
Accountabilities
-
Assisting the Examination Coordinators with the organizing of examinations for students registered with Accessible Learning, including:
- Completing data entry, filing, and record keeping tasks.
- Performing administrative tasks related to receiving, packaging, preparing, and returning exams.
- Tracking, resolving, and reporting implementation issues to the Examination Coordinators.
- Responding to inquiries from students, instructors, and proctors related to the exam process.
- Communicating exam details to students, instructors, and proctors.
- Supporting online exams by assisting instructors in adding extra time to their timed assessments in the My Learning Space learning management system and making arrangements for virtually proctored exams.
Providing support for examinations that are scheduled during evening and weekend hours.
- Responding to and assisting with issues identified from proctors.
- Connecting with instructors with questions pertaining to the interpretation of examination questions.
- Supporting students and proctors with any needed comfort breaks.
- Supporting proctor and student compliance with exam procedures.
- Responding to suspected integrity violations, ensuring proper process is followed; gathering all needed information to support the reporting process.
Responding to issues pertaining to student's needs during examinations.
- Responding to students who show up to an exam location when they have not booked the exam; assessing the situation to determine and implement the most appropriate course of action; communicating the outcomes with the Exam Coordinators for any required follow up.
- Responding to students who request accommodation changes while writing their exams.
- Responding to students who have arrived late to their exam.
- Assisting students who have gone to the wrong location.
- Implementation of crisis management student support plans during student exams. This may involve direct intervention with the student, connecting with Special Constable Service when higher level intervention is needed, and documenting events as required for follow up by the Exam Coordinators.
Qualifications
- Postsecondary school diploma plus two years related experience.
- Works well with others; courteous and professional.
- Demonstrated communication and problem solving skills.
- Flexible; able to work evenings and weekends.
- Excellent attention to detail; able to work accurately and quickly.
- Strong computer skills, with comfort and knowledge of adaptive technology.
- Able to work well with mínimal supervision.
- Crisis management and intervention skills are an ass
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