Investigator - Hamilton, Canada - McMaster University

McMaster University

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job descriptions do not include every duty that an individual in a position performs. They are intended to be
representative and characteristic of the duties required and the level of work performed.

Job Title:
Investigator FTE Hours: 40

Department:
Security Services

General Description
Responsible and accountable for the safety and protection of life and property within the University community. The

Investigator is responsible for the criminal case management of Security Services, including tracking all criminal cases, maintaining court records, assisting or conducting criminal investigations and processing all court paperwork.

Representative Duties & Responsibilities

Conduct investigations vigilantly ensuring all necessary followups are completed.
Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity on campus.
Develop operational plans for investigations.
Interview persons in order to obtain information or facts pertaining to incidents on campus.
Review closedcircuit television footage related to investigations.
Maintain communication with Hamilton Police Court Branch as it related to criminal case management and processes.
Maintain communication with Residence Code of Conduct and Student Code of Conduct investigators with all diversion cases management and processes.
Track and oversee all Criminal Case Management.
Read and compile all incident reports for statistical, trend reporting and provide followup assistance.
Patrol University properties to detect and prevent signs of intrusion and ensure the security of physical properties.
Patrol the University campus, maintain a visible security presence, and identify high securityrisk locations.
Ensure the safety of all persons and property on University property.
Act as a University ambassador to campus visitors and members of the community.
Escort people and property to desired destinations when money, documents or safety of property or persons are a concern.
Enforce criminal and provincial statutes, city bylaws, and University regulations.
Identify and resolve safety and security issues on campus.
Review campus establishments to ensure compliance with rules and regulations.
Evaluate complaint and emergencyrequest information to determine response requirements.
Respond to campus emergencies and provide assistance to offcampus satellite locations and police services.
Relay complaint and emergencyrequest information to appropriate agency dispatchers.
Monitor campus traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures.
Issue citations or warnings to violators of motor vehicle ordinances.
Assist with the containment and preservation of crime scenes and ensure evidence is contained and properly recorded.
Determine the extent of personal injuries and property damage when incidents occur.
Identify and assist victims and witnesses from campus incidents.
Prepare campus incident reports and other court documentation.
Work with members of the University community to determine the community's safety concerns.
Assist the campus community in the development and implementation of various campus security projects by acting as a resource and making recommendations to achieve improved safety and reduction in crime on campus.
Embrace the diverse demographic nature of the University, and maintain awareness of the concerns of minority groups.
Complete various campus security assignments including, but not limited to, traffic and crowd control.
Testify in court to present evidence.
Receive emergency and nonemergency calls for service.
Prioritize calls and dispatch the appropriate security personnel to investigate calls.

Representative Duties & Responsibilities

Interact with callers who may be hysterical, angry, irrational or inebriated.
Relay pertinent information in a factual and concise manner.
Monitor security cameras, fire, and intrusion alarms and dispatch security personnel accordingly.
Receive, record, and service all incoming calls from officers, staff, students, and the general public.
Coordinate with a variety of internal and external services to resolve situations.
Train new security personnel on procedures.
Update, verify, and maintain information in a variety of databases and spreadsheets.
Receive and direct complaints to the appropriate department or agency.

Qualifications:

Community College Diploma in Law and Security, or related field or higher, if outside applicant.
Must be at least 18 years of age.
Previous supervisory experience including security in charge position.
Currently employed as a special constable with McMaster Security.
CPR and First Aid certified at the time of hire.
Must hold a current and valid Ontario Association of Chiefs of Police (OACP), Constable Selection System (CSS),
Certificate of Results (COR), or Ontario Po