Airport Duty Manager - Ottawa, Canada - Sky Café

Sky Café

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Summary

The Duty Manager is responsible for ensuring the safe and efficient execution of all day to day tasks related to their local Sky Cafe Station.

Job Responsibilities

Overall Job Duties
Promote and embody the company core values, ensuring all team members are committed
Responsible for providing a safe and secure work environment for all employees
Promote a Safety-First environment within the workplace
Engage in regular employee/leadership engagement meetings
Ensure employees are in compliance with uniform, appearance, and personal protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry)
Adhere to all policies and follow established procedures
Participate in required meetings, providing input and recommendations
Conduct appropriate Operational/Safety briefings
Conduct training and provide ongoing training support to all staff.
Perform audits ensuring all employees are following Company policies and procedures
Actively participates in the Safety Management System (SMS)
Ensure GPET incident report (Safety Management System
SMS) is generated and sent out within 3 hours of occurrence
Ensure all required training is completed to company standard
Perform all functions of all operational positions, as needed
Delegate job duties as required and ensure completion
Ensure timely execution of all required duties and expectations
Perform other duties as assigned
Transport Focus
Ensure the completion of DFR's, Catering logs and Vehicle Inspections
Ensure all required PPE is properly worn
Coordination and oversight of aircraft turnaround activities
Ensure aircraft is loaded in accordance with operational instruction
Follow and enforce all airline SOPs in accordance with training
Ensure foreign object debris walks are performed accordingly
Works in conjunction with the team and remains within the footprint of each assigned flight to oversee the safe and timely operation
Ensure that processes are delivered within SLA standards and compliance limits

while adhering to safety requirements

Ensure all aircraft issues are reported to the flight crew
Perform ramp audits
Update GPET according to the shift worked
GPET must be updated for all flight serviced per shift including double checking for accuracy to ensure that all extra charges and information is inputted correctly
Warehouse Focus
Delegate and assign daily responsibilities among all operations' team members
Ensure all flights are built to carrier specifications
Audit flight builds for compliance
Ensure the completion of all required inventory counts within requested time frames and confirm accuracy
Ensure the completion of Temperature and Cleaning logs within the warehouse
Ensure all In Bound Shipments are received according to SOP
Ensure all Outbound Shipments are sent according to SOP
Ensure warehouse set up and preparation meets expectations
Ensure FIFO (First In, First Out) of all goods is followed
Coordinate the release of catering, bond, and commissary requirements

Work Environment

Exposure to extreme temperature changes and noise
May be required to work in a cold room of 4 degrees or less for extended periods of time
Must be capable of lifting/pushing/pulling up to 50lbs (23 kg) on a regular basis as per the physical demands analysis for the task at hand
Regular standing, bending, and lifting during shift
Must be able to work at heights up to 25 feet or more depending upon type of aircraft
Able to perform job duties outside in all weather conditions

Core Competencies

Efficiently work as part of a team, as well as independently without direct supervision
Effective verbal and written communication skills, with individuals at all levels of the organization
Ability to thrive and adapt in a fastpaced environment
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Excellent prioritizing, time management and organizational skills
Proficient in Microsoft Excel, Word, G Mail, Google Drive
Attention to detail in all areas of work
Confident, consistent, decisive personality
Willingness to learn and adapt to a changing work environment
Ability to ensure confidentiality of sensitive information
Strong skills in conflict resolution
Possess a strong safety focus
Strong customer service mindset
Ability to organize and manage multiple priorities
Excellent interpersonal skills and a collaborative management style
A demonstrated commitment to high professional ethical standards and a diverse workplace

Requirements:

Be at least 18 years of age
23 years of leadership experience
Possess a valid driver's license and maintain in good standing
Ability to work on a permanent basis in Canada
Obtain a clear criminal record
Must obtain necessary airport and/or Transport Canada security clearances and maintain in good standing
Must obtain necessary airport vehi