Front Desk Administrator - Winkler, Canada - Valley Fiber

Valley Fiber

Verified Company

Winkler, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you interested in supporting the growth of Manitoba's technological landscape? There are plenty of opportunities to implement your knowledge of tech when building out the network of one of Manitoba's leading

Internet Service Providers:
Valley Fiber Ltd.

Valley Fiber Ltd is a full-service company offering dedicated fiber optic internet, TV, and digital phone for people across the province.

We're growing fast, and we're looking for talented people to come grow with us

We are seeking out an enthusiastic and self-motivated full-time Front Desk Administrator to join our team at Valley Fiber. This position reports to the Customer Service Manager.

What We Offer:

Comprehensive benefits package
Staff discounts on internet service and at select local businesses
Opportunities for professional development, increased responsibility, and

advancement

Opportunities to work on big projects that have a lasting impact on the daily

life of Manitobans

Who You Are:

Previous administrative and/or customer service experience is an asset
Proficient in Microsoft Office suite
Previous experience in maintaining highly confidential and sensitive information
Excellent verbal and written communication skills
Ability to multitask efficiently
High level of adaptability with frequently changing processes
Ability to deescalate difficult interactions with customers
Ability to work in a fastpaced environment
Meticulous attention to detail
Ability to focus on monotonous tasks for long periods of time
Ability to collaborate well in a team environment
High degree of professionalism
Ability to problem solve effectively

What You'll Do:

Be the first point of contact for customers and directing customer inquiries for walkins
Assist customers with processing payments
Monitor inboxes
Receive packages and direct them accordingly
Monitor log in sheets for data centre and main office guests
Facilitate equipment returns
Direct operator phone calls to the appropriate departments
Ad hoc data entry and ticketing as required
Order office and grocery supplies for the main office
Order lunches for various meetings as requested
Ensure boardroom is presentable between meetings
Order printer supplies from Office Innovations

Working Conditions: