Appliance Technician Apprentice - Ottawa, Canada - The Brick

The Brick
The Brick
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Is this job for you?:
Are you looking to develop a career as a technician? TGS is currently hiring for a Field Appliance Technician Apprentice,
and we will train you

This position is responsible for being the face of Trans Global Service, demonstrating enthusiasm while ensuring the highest level of customer satisfaction


Responsibilities:


  • Assist senior technicians with inhome appliance repairs
  • Provide customers with courteous and professional inhome servicing of major appliances ensuring adherence to "The Perfect Call"
  • Conduct appliance diagnostics and complete repairs
  • Estimate the costs of repairs/replacements
  • Order parts and ensure inventory supply levels are sufficiently maintained
  • Communicate with customers regarding details of the assessment and servicing required
  • Provide information to assist customers in obtaining optimum performance of their products
  • Complete all service documentation, describing repairs in detail and reporting identification of repaired stock
  • Ensure the proper maintenance of shop tools and vehicles
  • Adhere to all health and safety, security, building and departmental procedures

Qualifications:

  • Comfort with hand tools and the ability to learn to read schematics
  • Valid driver's license (must be able to provide a clean driving abstract)
  • Outstanding Customer Service skills
  • Excellent written and verbal communication skills
  • Professional and courteous phone etiquette
  • Highly developed technical, investigative, and analytical skills
  • Punctuality and dependability a must
  • Must be organized and detail oriented
  • Appliance Technician certification or willingness to obtain one
  • High school diploma or equivalent
  • Domestic Appliance or Gas Technician 2 Certification would be considered an asset

Why Transglobal:

  • Flexible "
    employer
    paid " benefits including
    Health,
    Dental and
    Paramedical Services for
    you and your
    family:
  • Competitive pay
  • Paid training
  • Career progression program
  • Access to free personal development training through "The Brick University"
  • Employee discounts & Personal "
    Paid" days off
Be a part of Canada's largest home furnishings retailer

We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.
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