Program Supervisor- Chilliwack #23-164 - Elizabeth Fry Society

Sophia Lee

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Description

JOB POSTING

Job Title:


Program Supervisor Status:
Full Time


Location:
Chilliwack Posting #: 23-164


Hours: 40 hours/week based on operational needs

Closing Date:
December 15, 2023


The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports women, girls, and children at risk, involved in or affected by the justice system.

Our programs work to break the cycle of poverty, addiction, mental illness, homelessness, and crime.


We are recruiting for a full time, Program Supervisor at the Rosedale Intensive Treatment Program. Located in Chilliwack, the bed-based treatment facility provides live-in services for women with moderate to severe substance misuse. Residents participate in up to 5 months of treatment consisting of structured relapse prevention and counselling interventions to address problematic substance use. Program delivery consists of psychoeducational groups, clinical counselling, and strengthening prosocial community supports for the transition from live in services back to the resident's community of choice.


The program supervisor oversees a multidisciplinary staff team that operates on an awake around the clock basis, supporting women with individualized case management, goal planning and the coordination of services to reduce the harms of substance use dependence, and support the transition from live-in services and supports to independence.


JOB SUMMARY

Ensures that day-to-day operations of the program are professional and efficient with attention to confidentiality and in compliance with the organization's policies and philosophy, whilst meeting the deliverables of the funders.

The Supervisor also provides ongoing supervision and evaluation of all staff personnel and program policies.


KEY RESPONSIBILITIES:


  • Manage the program, ensuring organizational goals, legislative requirements and accreditation standards are being met.
  • Work with funders and EFry management to ensure program deliverables are achieved.
  • Provide direct supervision to program staff, including coaching, performance evaluation and management.
  • Responsible for recruiting and retaining program staff.
  • Oversee referral system, screening, admissions, case conferences and case management.
  • Manage program budgets.
  • Develop and maintain relationships with stakeholders in the community.
  • Perform other related duties as required.

QUALIFICATIONS:


  • A bachelor's degree in Criminology, Social Work, Counselling, Psychology, or related field (master's an asset); or the equivalent combination of education and experience totaling (5) five years.
  • Three (3) years of previous, direct program delivery experience in the community social services sector with a demonstrated working knowledge of a like and similar communitybased program and related provincial and community supports is required.
  • Working knowledge of women's issues, substance use treatment, harm reduction, opioid agonist therapy (OAT), cooccurring disorders, homelessness, trauma, poverty, reintegration practices, and community resources.
  • Working knowledge of the Community Care And Assisted Living Act and Regulations, Income Assistance and Substance Use Services.
  • Performance management experience within unionized environments.
  • Experience with strengthbased approaches.
  • Exceptional data collection, reporting, administrative, management, and organizational skills.
  • The ability to function independently and frequently under pressure while managing concurrent needs and problems, including critical incidents, emergency situations, and providing consultation and support to programs on a rotational, on call basis.
  • Demonstrated ability to provide strong leadership, including the ability to motivate teams and ensure effective teamwork.
  • Ability to mentor and supervise a diverse team of workers.
  • Strong communication skills, both written and verbal.
  • Ability to provide guidance to staff in developing appropriate client care plans and goals consistent with community care licensing standards.
  • Must possess solid judgement, problem solving, critical thinking, analytical skills, and the ability to perform while under pressure.
  • Ability to lift up to 30 lbs.

MANDATORY JOB REQUIREMENTS:


  • Food Safe Level
  • Standard First Aid with CPR-C.
  • Evidence of COVID19 vaccinated status.
  • Evidence of a Tuberculosis Test and compliance with the TB Control Program.
  • Doctor's Note of fitness required.
  • Satisfactory Criminal Record Review (Vulnerable Sector Search).
  • Ability to obtain Enhanced Federal Reliability Status.
  • Valid driver's license (Class 5).
  • Satisfactory driving record.


EFry is an equal opportunity employer and is committed to building a diverse workforce and strongly encourages applicants that represent those we serve.

We welcome applicants with non-traditional educational backgrounds and field experience.

**We thank all applicants for their interest in this opport

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