Cpo-ia 21r - Nelson, Canada - BC Public Service

BC Public Service

Verified Company

Nelson, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting Title- CPO-IA 21R - Assistant Supervisor- Position Classification- Community Prog Off-IA R21- Union- GEU- Work Options- Hybrid- Location- Nelson, BC V1L 6K1 CA (Primary)- Salary Range- $67, $77,012.22 annually- Close Date- 8/7/2023- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Social Dev & Poverty Reduction- Ministry Branch / Division- SDD- Job Summary
Bring your supervisor experience to our team of Community Service super heroes.

The Assistant Supervisor should have knowledge or ability to interpret legislation, working in a high-volume environment and have experience managing a virtual team with respect to engagement, performance and workforce management.

This position should have an understanding of the demographic the Ministry provides services to, including persons with disabilities, mental health, homelessness and addiction issues.

The Ministry of Social Development and Poverty Reduction is proud to be an equal opportunity employer; we strive to ensure all employees contribute in meaningful ways, bring their full self to work and celebrate their differences.

The ministry focuses on reducing poverty, creating opportunities, and increasing inclusion.

The ministry provides strategic leadership and quality services that empower British Columbians to share in the province's prosperity, with a vision to participate fully in their community and to reach their full potential.

The Service Delivery Division provides income and disability assistance services online, by phone, or face to face in our communities.

We strive to ensure our services are reliable, responsive, inclusive, and accessible to all British Columbians who need our support.

Job Requirements:

Postsecondary certificate/diploma or higher in Social Services, Public Administration, Business Administration, and at least two (2) years' related experience. An equivalent combination of education and experience may be considered

Related Experience must include all of the following:

Experience leading staff in a high volume, rapidly changing customer service environment, through activities such as coaching, evaluating performance, providing direction to employees, orienting/training, and scheduling.
Experience using analytics to monitor performance.
Experience providing services to citizens from diverse backgrounds, including but not limited to, citizens with mental and physical health issues including substance use issues, and citizens who may be in crisis, impacted by trauma, and displaying frustration.
Experience planning, directing, monitoring, organizing, assessing and/or controlling of the resources of an organization.
Experience working in a social service environment.

Preferences

Experience working in the community with citizens and community partners.
Experience supervising in a virtual environment.

About this Position:

An eligibility list may be established to fill future temporary and permanent vacancies.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens.

Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities.

For more information, please see What We Offer.

How to Apply:

Cover Letter:
NO - Please do not submit a cover letter as it will not be reviewed.

Questionnaire:
YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements.

Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience.

The questionnaire will take approximately 60 minutes to complete.

Additional Information:

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.