Aftercare Manager - Toronto, Canada - Edgewood Health Network Inc

Edgewood Health Network Inc

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

EHN Canada is the nation's largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians.

We are committed to both caring for our patients and supporting their loved ones.

With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Be part of the work that's changing lives.

EHN Outpatient Leadership Team Position Summary: The Aftercare Manager is responsible for the administrative and clinical leadership of the EHN Aftercare program. This position will be involved in the coordination, maintenance and scale-up of an evidence-based aftercare program for clients who have completed an inpatient or Intensive Outpatient Program at EHN Canada.

Job Function and Duties:

Work directly with clients and referents (if applicable in conjunction with inpatient staff to coordinate the implementation of aftercare programming
Responsible for implementation, administration and evaluation of the aftercare program
Support Operations Director in planning and implementing outcome measurement in the aftercare program
Collaborate with Clinical Director and Program Managers to develop aftercare clinical content based on evidenced informed best practice
Providing clinical supervision and support to aftercare clinicians to support the optimal delivery of evidencebased clinical content
Collaborates with the Operations Director on the development of the aftercare group schedule that meets staff and client needs
Addressing clinical issues with clients and referents as they arise and field complaints, engaging in service recovery
Conducting audits and surveys for quality assessment in clinical documentation and processes
Creating and disseminating aftercare policies, protocol and process flows
Audit aftercare groups to ensure quality care
Work collaboratively with EHN inpatient and outpatient facilities
Work with national director, operations director and inpatient facilities to problem solve workflow and client issues
Implementing On-Boarding Processes for Intensive Outpatient Programs
Overseeing the On-Boarding Team to ensure quality and efficiency
Overseeing both the Socialization and Stabilization and Relapse Prevention Groups
Overseeing Monitoring Program (Soberlink and SureHire)
Oversee Aftercare Dashboard to ensure it is up to date
Maintaining relationships with Aftercare referents and coordinating Aftercare Reporting

Other duties as assigned Qualifications:

Must have a degree in social work, occupational therapy, psychology or similar, and must be registered with a regulatory body, masters degree preferred
5 years experience in leadership and leading clinical teams, supporting professional development, performance and clinical supervision
Professional Attributes:
Role models excellence in client care and serves as a collegial mentor for the team
Demonstrates excellent critical thinking, communication, facilitation, initiative and decisionmaking skills
Demonstrates excellent interpersonal skills and the ability to work collaboratively with all members of the team
Strong organizational and time management skills, including project development, planning and implementation
Demonstrates commitment to best practice and quality improvement
Commitment to the vision and goals of the organization
Evidence of ongoing professional development
Registered with a regulatory body, MSW preferred or similar

Reports to:
Clinical Director

Employee Benefits and Perks:

Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
24/7 Employee Assistance Program through LifeWorks
Competitive paid time off policies, including a paid day off on your birthday
Access to inhouse fitness facilities where applicable or discounted external gym memberships
Perks and discounts with Perkopolis entertainment, home/auto/pet insurance
Personal and professional development through our Education Support Assistance program
Nationwide presence allows for supportive relocation opportunities
Defined Benefit pension through CAAT with up to a 4% employer contribution
Maternity and parental leave topup
Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

INDHP