Manager, Change Management - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 174277

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose:

The Manager, Change and Integration, is responsible for delivering transformation activities for data and analytics across the enterprise.

This mandate includes providing expertise to plan and execute the change interventions and strategies to ensure the executives, people managers, and employees at all levels adopt changes introduced through data and analytics programs, projects and initiatives to advance the Bank's objectives.

The incumbent is accountable for focusing on the people side of change and integration - including changes to processes, communications infrastructure, culture and standards - that maximize employee adoption and engagement and minimize resistance.

This individual manages workstreams in training, communication, culture management, and stakeholder engagement across data and analytics. He/she is responsible for the strategic execution to drive increased business usage of data & analytics across the organization.

The incumbent works to streamline change management activities and integrate interactions across data and analytics teams to drive faster adoption, higher utilization and greater benefits realization of data and analytics outputs in the Bank.

In fulfilling the role, the incumbent interacts closely with cross functional working groups from both business and technical sides to support realization of the Bank's Data and Analytics strategy.

Specifically, the individual will be responsible for:

Organizing regular stakeholder engagements and working closely with teams to plan and execute key workstreams of the data & analytics culture change strategy and review results related to adoption of standards, processes and tools
Implementing strategic communication and integration efforts for data & analytics to articulate its value and help businesses across the enterprise be datadriven (e.g., utilize more data & analytics in business decisions and become more selfsufficient)
Collaborating with key stakeholders to deliver data & analytics upskilling opportunities across the global enterprise to raise its knowledge and maturity; Elevating the employee experience through departmental onboarding and development programs
Contributing to the creative development and execution of high impact, engaging campaigns and content including: supporting internal communications for initiatives; assisting with editorial calendars and content rollouts; organizing events, developing written materials, multimedia and graphics in support of communications strategies

Accountabilities:

Execute on key workstreams of the change roadmap for Customer Insights, Data & Analytics (CID&A), outlining business development plan and initiatives to raise data & analytics awareness, literacy, and usage
Collaborate with the change management team to conduct analysis, develop communications, deliver training, and raise stakeholder awareness to drive adoption of data and analytics capabilities.
Develop standard and reusable materials that can be leveraged by the CID&A, business lines, and corporate function partners, ensuring messaging and branding is consistent and aligned across data and analysis work streams and functions
Deepen relationships with stakeholders across the enterprise to gain support of data & advanced analytics and build out a network of professionals to solve unique business problems
Support the management of the enterprise Data, Analytics, and AI Community of Practice, equipping business lines and practitioners with the tools and information required to act as effective change agents across the bank
Work closely with the broad Data Office team to execute creative work and strategies that will help achieve objectives such as enhancing the culture around the Bank's data, increasing awareness, improving data capability understanding and value, and engaging business lines and corporate functions.
Support organization of CID&A events such as townhalls, workshops, summits, etc., as required
Coordinate partnerships (e.g. academia, industry vendors) to enhance data and analytics brand and talent, as required

Requirements & Qualifications:

36 years of work experience in Business Strategy, Change Management, Data & Analytics, Technology, Innovation, and Business Communication
Knowledge and experience in implementing Change Management and adoption strategies in an agile environment; Good understanding of culture change
Experience in developing executivefriendly presentations and dashboards
Demonstrated communication skills with ability to present and influence diverse stakeholders; Spanish is desirable but not required
Knowledge in communication best practices and approaches, as well as an innate ability to 'connect the dots' on seemingly remote thoughts or messages
Effective execution skills to ensure the succes