Front Desk Service Advisor - Mississauga, Canada - Scotia Tirecraft
Description
As Front Desk Service Advisor, your responsibilities would include:- Greet Customers in an enthusiastic and professional manner.
- Confidently providing accurate sales and product information appropriately based on customer needs. (tire and mounted wheel options, features, benefits, pricing, warranties etc.)
- Creating work orders for In-Shop Tire Technicians.
- Accurately complete all documentation/paperwork in relation to work completed.
- Data Entry, create customer appointments using POS and internal systems.
- Manage Customer Database, maintaining uptodate records and notes.
- High School or Equivalent
- Valid Driver's License required
- Minimum 1 yr. experience in Tire Sales, required.
- Excellent communication skills, both written and verbal.
- Excellent organization, time management and problemsolving skills.
- A strong mechanical background is required.
- Interest in further expanding knowledge about the tire industry.
- Excellent Interpersonal skills, able to communicate effectively with internal and external customers.
- Proven ability to build customer rapport and boost sales.
We offer an excellent Group Benefits Package including Health and Dental coverage, life and long-term disability insurance, as well as an Employee Purchase Program, paid training, and other opportunities.
Salary:
From $24.00 per hour
Benefits:
- Dental care
- Extended health care
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Experience:
- Tire &
Licence/Certification:
- Class G Licence (required)
Shift availability:
- Day Shift (required)
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