Benefits Specialist - Mississauga, Canada - UniFirst

UniFirst

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

CONTRACT POSITION - THIS IS A 13 MONTH MATERNITY LEAVE

Job Summary:

Job Detail:

Act as point of contact to all Canadian Locations, Team Partners, and vendors to research benefitrelated inquiries and resolve any claim or benefit discrepancies.
Act as the Subject Matter Expert for area of responsibility and provide recommendations and solutions to improve overall company benefit offerings.
In partnership with Management, oversee vendors and outsourced administrator relationships to ensure they adhere to established processes, meet agreed upon service levels, and promptly address participant issues.
Partner with HRIS and IT on benefit/IT projects and in resolving data integrity related to assigned benefit programs.
Maintain awareness of legislation, regulations, and standards related to area of responsibility in order to ensure compliance within area of responsibility.
Maintain awareness of best practices, industry trends, and emerging issues related to area of responsibility.
Maintain a strong grasp on the industry through participation in industry groups, networking with peers and conference attendance to gain insights into trends as well as arrangements of comparable entities.
Participate in ongoing professional development to aid in ongoing knowledge and skills acquisition.
Proactively and independently develop reports and analyses for review by the HR Country Manager and North America Benefits Manager.
Coordinate with HR team members to ensure completion of duties, and communication of changes necessary to maintain accurate data and payroll transactions.
Conduct regular audits of HRIS (i.e., enrolment data, data changes) to ensure alignment with eligibility criteria and other design parameters; ensure premium and budget rates accurately reflected in HRIS.
Develops communications and update applicable materials regarding Health and Welfare, RRSP, and program changes, as well as actively promote and educate benefit plans to workforce.
Develop reports for presentation and communications for awareness or implementation of changes.
Support annual and ad hoc benefits projects as necessary.

Qualifications:

Requirements:

Experience:

Minimum of 5 years of progressive experience in HR with exposure to employee benefits programs implementation and administration.
Demonstrated passion for benefits administration and a working knowledge of benefits regulations.
Experience with HRIS systems (PeopleSoft preferred) and advanced skills in Microsoft Office suite (Word, Excel, PowerPoint, Teams, Outlook) with demonstrated experience with relational databases.
Ability to manage multiple projects and prioritize work, at times with conflicting priorities with little supervision.
Excellent communication skills (both written, oral, and listening) as well as a high level of diplomacy and confidentiality will be required.
Demonstrated experience providing a high level of customer service to all levels of leadership, including the executive level.
Accuracy and attention to detail in work, proven analytical and problemsolving skills, strong customer service focus.
Working knowledge of Employment Standards in various provinces, Canadian Human Rights Act, and other relevant legislation.
Proven critical thinking skills.

Education:

Undergraduate degree or equivalent experience required.
HR postgraduate designation and/or Certified Compensation Professional (CCP) designation or working towards a designation is preferred; Certified Human Resources Leader (CHRL) designation an asset.

Additional Requirements:

Able to travel to the US may be required on occasion.