Customer Service Representative - Courtenay, Canada - Island Mediquip Ltd.
2 weeks ago
Description
We are looking for a Customer Service Representative & Service Coordinator to join our growing team for our Courtenay location.
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Key Responsibilities:_
- Reporting to the Store Supervisor, this position will be responsible for:_
- _Inside sales including working with clients in our showroom to assist with the purchase of basic mobility and medical equipment_
- _Complete hands-on training with experienced CSR staff_
- _Entering and processing third-party claims_
- _Assisting with the ordering of equipment and quoting for outside sales staff_
- _Processing rental requests for private rental of medical equipment as well as through the local Health Authority_
- _Coordinating with clinicians in Acute Care and in the Community to assist with equipment demo and rental requests_
- _Working with clients and clinicians to setup technician's schedule_
- _Assist with quoting and billing for technicians_
- _Adhering to Island Mediquip's procedures to allow for a safe work environment._
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Required Skills_
- _Strong communication skills in fluent English (both verbal and written)._
- _Experience in healthcare and/or medical equipment would be an asset_
- _Computer skills - must be comfortable with MS Office Suite._
- _Strong organizational and filing skills_
- _Detailed oriented._
- _Must have a friendly, positive attitude and have the ability to have fun while working in a fast-paced environment._
Salary:
$18.00-$22.00 per hour
Benefits:
- Extended health care
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- customer service: 2 years (preferred)
Work Location:
In person
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