Discovery Coach - Hamilton, Canada - Mohawk College

Mohawk College

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Discovery Coach (

Temporary Part Time:

Feb Sept. 2024) Status**:

Temporary Part Time:
February September 2024

Hours:
Up to 24 hours/week

Home Campus:
Fennell

Rate of Pay:
$20.56

Posting Date:
February 9th, 2023

Closing Date:
February 15th, 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees.

We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce.

As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

Discovery Coach
The Discovery Coach reports to the Director, Student Recruitment, and is a member of the Student Recruitment team.

The Discovery Coach (Coach) is a dynamic, energetic, and enthusiastic individual who enhances Mohawk College's Vision, Mission, Values and Strategic Priorities by: (a) offering college and program information to prospective students; (b) overseeing an open access resource and information hub, with resources on career exploration, campus services, and tours; (c) completing a wide variety of administrative, data-tracking and reporting duties in support of student recruitment.

Responsibilities:

The duties of this position include, but are not limited to:

Frontline Coaching

Frontline service, providing coaching supports to prospects, inperson, over the phone, as it pertains to Mohawk's portfolio of programs and services. Including reception duties, maintaining resources, demonstrating assessments, and competing intake forms, and capture notes in customized CRM.

Responding to Inquiries

Coordination of Services

Data Tracking & Reporting

Collecting, tracking and reporting of all client interactions, tour bookings, creating events, college information session, attendance date and assisting the team with individual data inputting in a customized CRM, checking applicant records in Banner and updating CRM.

Other duties as assigned.

Qualifications:

A twoyear diploma in Office Administration
Advanced/Executive Level or Business
A minimum of 2 years office related work experience, ability to multitask in a fastpaced environment, cope with multiple deadlines and meet departmental priorities.
A minimum of 2 years of practical experience providing coaching/advising, including onetoone and group/workshop formats within a postsecondary setting is required.
Experience working with students or applicants
Approachable and relatable to all members of College community ability to positively relate to applicants, students, faculty, staff, administration and the general public in a variety of situations (onetoone and groups) is essential.
Team oriented; demonstrated intrapersonal skills and an ability to work effectively in a team environment is essential.
Language and communication proficiency strong communication and writing skills.
Excellent customer service skills and client relationship building skills
Excellent organizational skills
High degree of problem solving, judgment and decisionmaking abilities required.
Exceptional interpersonal communication skills to deal with visitors, community partners and stakeholders and the public.
Ability to work independently with little or no supervision.
Flexibility in working hours throughout the year is necessary to meet deadlines & changes.
Selfstarter, comfortable with establishing own priorities.
Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively with diverse groups of students, employees and the community.

Mohawk College prioritizes recruiting and retaining diverse employees. With this in mind, the College is committed to fostering inclusive and barrier-free recruitment and selection processes.

Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at

For more information concerning the Mohawk College strategic plan, please see**