Customer Service Agent - Ajax, Canada - KapscoMoto Inc.

KapscoMoto Inc.
KapscoMoto Inc.
Verified Company
Ajax, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

ONLY CANDIDATES WHO COMPLETE THE SKILLS TEST WILL BE CONTACTED.

SUMMARY:


  • Full Time Customer Service
  • 5 days a week, 95pm (Mondays 85pm)
  • Health Benefits after 3 Months
  • Fun Work Environment

JOB DESCRIPTION:


  • Live Chat and Texting
  • Answering Phone Calls
  • Handle Cash, Visa, Debit Transaction
  • Resolve Customer Concerns Quickly and Effectively
  • Handle Returns and Resolve Customer Complaints

ESSENTIAL SKILLS:


  • Multitask between all points of communication to the customer
  • Strong Interpersonal and Communication Skills
  • Good Problem Solving Skills
  • Courteous and wellspoken
  • Attention to Detail
  • Positive Attitude
  • Some Knowledge of eBay and Amazon
  • Comfortable in a Fast-Paced Work Environment
  • Motorcycle Knowledge is a Bonus

REQUIREMENTS:


  • 5 Years of Customer Service Experience
  • Intermediate Computer Skills (Keyboard Shortcuts, Gmail, Internet Browsing, Microsoft Word)
  • Fast Typer (55+ Words Per Minute)
  • Intermediate Excel knowledge
  • Computer Savvy

Job Types:
Permanent, Full-time


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Life insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
In person
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