Program Manager - Saint-Hubert, Canada - Héroux-Devtek Inc.

Héroux-Devtek Inc.

Verified Company

Saint-Hubert, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Bio:

Entrepreneurial Leader

Heroux-Devtek, the world's 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America and Europe.

The Company's longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the domain.

With its most recent acquisitions, Heroux-Devtek is bolstering its status as one of the foremost landing gear, actuation and hydraulic system designers and manufacturers in the global aerospace industry.

Division info:

The Landing Gear Market specializes in the design, qualification, manufacture and repair and overhaul of landing gears and flight critical components to a customer base that extends from the OEMs (Original Equipment Manufacturers) to the Operators in both the commercial and military markets.

Summary of position:

The Program Manager is responsible to manage the customer contract and being the single point of contact within the organization.

He communicates the contract requirements to other departments and ensures the interest of the organization.

The primary objective is to take ownership of the programs to reach the internal deadlines, the on-time delivery to the customer, the quality requirements of the product and also to secure the cost structure and margins.

The ability to use informal leadership to influence people and get their support is a key to success for this role.

Main responsibilities:

Point of contact for commercial customers for the management of Spare Parts and Repairs;
Translate contract into specific activities for the other departments within the company and

ensure a rigorous follow-up;

Responsible for the Planning of Receipts and Deliveries of Spare Parts
Coordinate with the Purchasing team to ensure that supplier orders are in line with

customer delivery dates;

Coordinate the shipment of parts to the customer;
Responsible for the Planning of Repairs:
Follow up with the Repair Centers for the preparation of commercial proposals, and for on

- time delivery;

Responsible for the management of spare parts stocks, identifies opportunities for inventory

reduction and business opportunities;

Respond to customer requests in the event of urgent deliveries (AOG or others), ensures the

balance between customer satisfaction and the interests of the company

Creates a recovery plan if required and ensures deployment of the efforts;
Prepares and coordinates program reviews internally and to the customers;
Communicate improvement opportunities and inefficiencies to senior management;
Manage requirements and customer complaints and uses the contract in case of commercial

dispute;

Collaborates in the preparation of quotes on Spare Parts and Repairs, and remains on the

lookout for new business opportunities with the customer;

Support the Finance department with accounts receivable.

Qualifications:

University degree in Business Administration, Engineering or equivalent;
Experience in the manufacturing sector, preferably in the aerospace industry;
Bilingual English and French (spoken and written); any addional language is an asset
Microsoft Office ability;
Experience in supplier of major mechanical aircraft part will be considered an asset;
Knowledge of AS9100 and BaaN (MRP) will be considered an asset.

You enjoy challenges, teamwork an a quality working environment that evolves continuously? Developing your competencies is a priority for you? Join Héroux-Devtek and "lets grow together".