Receptionist /Managing Agent - Canada - Onni Group

Description

We are looking for an energetic overnight concierge with top-notch client service skills to join our team at one of our premier luxury apartment communities located inDowntown Chicago.

This position is based on Full-Time.
Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program
Fun & collaborative company culture with lots of team building events
Local discounts to restaurants and businesses

resolve the needs of the resident by providing a high-level of customer service and develops creative solutions to solve resident concerns; and responds to all requests in an accurate and timely manner making recommendations based on local knowledge.

Assure all property collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.

Privy to all activities available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with solution providers in these areas to provide information, ticketing, and reservations for residents and guests.

Utilizes a variety of software programs to accurately input special arrangements and ensures billing is completed accurately and in a timely manner.

Assists in processing Resident Care request for residents and guest via telephone or in person.

Provides basic trouble-shooting technical support for guest suite services such as cable, internet, TV movies, games, and web service.

Proficiency in MS Project, MS Outlook, MS Word, MS Excel, and MS Windows
For over half a century, Onni has been building communities for people to live, work, and play.

Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction.