Customer Service Representative - Bracebridge, Canada - GFL Environmental Inc.

GFL Environmental Inc.

Verified Company

Bracebridge, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

GFL Environmental is looking for a Customer Service Representative for our Muskoka location.

Key Responsibilities:

Communicate clearly and concisely with ontheroad employees to give instructions and assistance.
Answer incoming and make outgoing customer telephone calls.
Receive and resolve, within established guidelines, customer questions and concerns.
Monitor, resolve, document, and report all customer complaints, driver route sheets and callin sheet and all customer problems relating to operations and coordinate with sales.
Track customer information and concerns and enter data into database.
Work with supervisors to ensure that all missed stops and special pick ups are completed daily.

Knowledge, Skills and Abilities:

Ability to implement solutions to general and specific customer concerns.
Ability to work in fastpaced environment, meet time deadlines and perform under pressure.
Possess good organizational skills and record keeping skills.
Possess ability to speak and communicate effectively with customers and employees both verbally and in writing.
Proficient in Microsoft Outlook, Microsoft Word and Excel.
Good problem solving ability.
Excellent data entry skills.
We thank you for your interest. Only those selected for an interview will be contacted. _
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that worldclass talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. _GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._