Inside Sales and Customer Service - Springfield, Canada - Sylvite Agri-Services

Sylvite Agri-Services
Sylvite Agri-Services
Verified Company
Springfield, Canada

1 month ago

Sophia Lee

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Sophia Lee

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Description

Sylvite is a multinational, privately owned, business headquartered in Burlington Ontario providing critical products and services in the agricultural and transportation sectors.

Sylvite provides a full supply chain solution for crop input products such as fertilizer, seed and pesticides.


We are look for a inside sales and customer service representative who is passionate about agriculture sales and providing exceptional customer service.


Job Duties:

Sales Support:

  • Establish, develop and maintain positive business and customer relationships with the Sunnyside's General Accounts
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Coordinate sales effort with team members and other branches when necessary
  • In store lawn, turf and garden sales
  • Invoicing and support for chemical, seed, fertilizer and stores warehouse
  • Take payments from retail customers

Office and Customer Support:

  • Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality
  • Perform friendly and professional primary contact with clients while establishing rapport with visitors and people going in and out of the site, ensuring adherence to site safety procedures
  • Entertain and answer basic queries made by the clients
  • Assist in planning, coordinate and organize various meetings, events and conferences
  • Assist in communication to Sylvite Agri-Services employees and/or customers

Operations Support:

  • Support the Branch manager with dispatching of pickups and deliveries.
  • Assist walk in traditional customers with crop input needs with the Sunnyside's General accounts
  • Assist in establishing a system to accumulate grower agronomic information

Benefits:


  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Springfield, ON N0L 2J0: reliably commute or plan to relocate before starting work (required)

Experience:


  • B2B sales: 2 years (preferred)
  • Customer service: 2 years (preferred)

Work Location:
In person
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