Project Manager - Scarborough, Canada - KGS Research

KGS Research
KGS Research
Verified Company
Scarborough, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Tenure: 12-month contract


Location: 2206 Eglinton Ave East, Suite 190. Scarborough, ON M1L 4S8


Hours:
Monday - Friday (10:00AM - 6:00PM)


Salary:
$45,000/year


Start Date:

ASAP

Summary:


KGS Research is seeking a Project Manager to effectively deliver market research projects in a way that consistently results in the highest level of customer satisfaction while maintaining the speed and accuracy required in a dynamic environment.

Our Project Managers use our internal tools and processes to ensure all projects are executed successfully from start to finish.

The job requires an organized, detail-oriented individual who can successfully manage multiple projects in a fast-paced, rapidly changing environment


Responsibilities and Duties:


  • Maintains full project ownership in delivering (but not limited to) low to midcomplexity custom market research projects with a project duration typically between 24 hours48 hours
  • Manages stakeholder expectations
    Builds a significant, professional working relationship with our clients, providing them guidance and advice related to KGS Research products and services:
  • Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming), and vendors (such as translators, etc.)
  • Proactively anticipate and lead troubleshooting endeavours, overcome and escalate project challenges promptly
  • Effectively communicate as an individual and as part of the clientfacing project team, respecting issues and escalate when efforts have been exhausted
  • Clearly and effectively communicate project metrics, timelines, and other details pertaining to handoffs to colleagues
  • Ensures survey quality using current market research methodologies
  • Other duties as assigned

Tasks may include:


  • Testing survey links
  • Sampling
  • Settingup and monitoring times/reports to evaluate key project metrics
  • Ensuring quality measures are followed
  • Updating clients regularly on project progress
  • Ensuring key project performance metrics such as project profitability meet or exceed established guidelines
  • Overseeing sampling and fielding of studies to ensure accuracy and timeliness without seniorlevel oversight
  • Assisting in daytoday project management of research projects

Education and Experience:


  • Minimum of 2 years of Project Management or Team Lead responsibilities
  • Experience in a customer service environment is strongly preferred
  • Postsecondary degree or diploma required
  • Demonstrable written and spoken communication skills to meet position duties

Term of Employment

  • The language of work is English

Preferred Qualifications:


  • Experience with Trello (or a similar project management software)
  • Good communication skills, verbal and written
  • Excellent computer skills and proficiency in Microsoft Office suite (Word, Excel)
  • Organized, professional and dedicated team player with a positive attitude and a good sense of humor

Benefits:


  • Opportunities for advancement and growth
  • Great way to network and work with a team of experienced individuals
  • Casual dress code
  • Onsite fitness center (full gym, basketball shooting courts, yoga studios)
New state of the art head of


Job Type:
Fixed term contract

Contract length: 12 months


Salary:
$45,000.00 per year


Benefits:


  • Casual dress
  • Company events
  • Onsite gym
  • Onsite parking

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Scarborough, ON M1L 4S8: reliably commute or plan to relocate before starting work (required)

Education:


  • Bachelor's Degree (preferred)

Experience:


  • Project management: 1 year (preferred)

Work Location:
In person
More jobs from KGS Research
See all jobs of KGS Research