Business Process Documentation Analyst - London, Canada - City of London

City of London

Verified Company

London, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Close Date:
Apr 26, 2024
File Number:1139

Service Area:
Finance Supports

Division:
Financial Services

Employee Group:
Local 101

Job Type:
Full-Time Temporary (up to 2 years)

Number of Openings: 1

Summary of Duties:

Reporting to a Manager, the Business Process Documentation Analyst assists with performing business process reviews and developing documentation for operational and legislative requirements, including; business process workflows, training materials and standard operating procedures.

Work Performed:

Documents current and desired future state business process integrating multiple systems or Service Areas.
Assists with developing training materials and Standard Operating Procedures (SOP).
Organizes and interviews internal staff to gather business process related information.
Assists in business process reviews leading to recommendations for process change including new or improved business systems. Assists with developing net change documentation.
Participates in software projects to assist with transition to the upgrade or new software.
Collaborates with others in the Service Area to establish procedures and processes for business process documentation including storage, verification/review, and maintenance, as required.
Develops business process documentation best practices and templates.
Collects information, reviews best practices and interacts with other municipalities to support business process documentation activities.
Follows records retention guidelines and policies.
Performs related duties as assigned.

Qualifications:

Completion of a twoyear college diploma in accounting or business with an accounting/finance focus, and certification as follows is a job requirement:
International Institute of Business Analysis (IIBA) Entry Certificate in Business Analysis (ECBA), or
Project Management Institute (PMI) Certified Associate in Project Management (CAPM) designation, or

- completion of Lean Six Sigma Yellow Belt.

Experience:

Two years of related experience.

Specialized Training & Licenses:

Demonstrated effective verbal and written communication skills to interview employees and collect information, develop procedures, training materials and videos.
Demonstrated proficiency in Microsoft Office (including VISIO) and Enterprise Resource Planning (ERP) Systems.

Compensation & Other Information:

$48,010 - $67,505 (Level 9)

This posting is for one (1) temporary full-time up to 2 years position.

This position is currently under review.

Current hours of Work:
Monday - Friday from 8:30 a.m. to 4:30 p.m.

Work Arrangement:
In office.

NOTE:
Applicants may be required to complete a job related test.

Police Record Check:

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