Systems and Process Analyst - Mississauga, Canada - City of Mississauga

City of Mississauga

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req ID: 23145

Vacancy Type:
Temporary

Contract Duration: 2 years

Number of Positions: 1

Closing Date: 04/11/2023

Job Summary:

Duties and Responsibilities:

Develops, implements, researches, and coordinates work plans and business process improvements to support the implementation and maintenance of planning/building and property information systems for the department. Facilitates multidisciplinary project teams to support system implementation and maintenance. Identifies opportunities and makes recommendations to support departmentwide system interoperability, privacy, and security.
Creates project plans to support the planning and implementation of new/modified organizational, divisional, and departmental planning/building and property information systems. Collates research, evidence, best practice, and client/steering committee input; and presents work plans, documentation/resources, reports, and recommendations to steering committee.
Coordinates the development, configurability, and interoperability of P&B information systems, including maintenance and upgrades, in collaboration with vendors and corporate IT. Analyzes systems to ensure data integrity, security, interoperability, and privacy requirements are met. Optimizes systems as per licensing agreements. Conducts system audits
Acts as a system administrator for specific program and departmental systems (e.g., provides user support, training, and access; liaises with corporate ITS and vendor; troubleshoots issues).
Conducts reviews of current business practices, including documenting existing processes and work flows, analyzing factors, and providing recommendations to management and clients.
Leads and participates in working groups to map and document business process and design or revise processes and procedures to support new/modified systems. Implements new practices and procedures, approved by management.
Creates and implements work plans to address outcomes of privacy impact and threat risk assessments relating to planning/building and property information systems.
Assists management to evaluate departmental operations relating to information technologies, information management and service level determination, and customer service to achieve performance and quality control objectives.

Skills and Qualifications:

Undergraduate Degree or Community College Diploma in one or more of the following; Architectural Technology, Engineering Technology or related discipline plus 5 years related experience, or
Undergraduate degree or Community College Diploma in Computer Science, Information Technology or related field with a minimum of 5 years of directly related Planning & Building/Land Development industry experience.
Certification/training in Project Management, Business and/or Data Analysis is considered an asset.
Working knowledge of P&B related services, processes and electronic permitting systems is considered an asset
Knowledge of and ability to comply with legislation, policies, procedures, and vendor/system agreements.
Project management, research, analytical, and problem solving skills to collect, analyze, synthesize, evaluate, prepare, and report on assigned projects; create work plans and timelines; meet project deadlines/goals; adapt to changing demands; troubleshoot system issues; develop recommendations to address gaps, improve business processes, and reduce organizational risk; and work independently.
Communication, facilitation, and leadership skills to coordinate, collaborate with, and lead multidisciplinary steering and implementation committees; provide training and system support to departmental staff; clarify project information/needs with clients; conduct and facilitate meetings, workshops, and presentations; respond to inquiries and present information/recommendations using technical language to varied audiences; and participate as an effective team member.
Ability to read technical manuals, updates, bulletins, system implementation and testing plans, best practices/reports, and system specifications. Ability to write reports, work plans, project materials, user guides/manuals, presentations, summaries, and recommendations.

Hourly Rate/Salary:
$ $85,155 - $ $113,541

Hours of Work: 35

Work Location:
Civic Centre

Organization Unit:
P&B/Business Systems

Department/Division/Section:
P&B/Planning & Building Dept, P&B/Building Division, Building & Business Services

Non-Union/Union:
Non Union

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of t