Operations Manager - Mississauga, Canada - Atlantic Packaging Products Ltd

Atlantic Packaging Products Ltd

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview:

The Operations Manager is responsible for ensuring that plant operations meet production and sales demands in a cost-optimized, safe and environmentally responsible manner.

Reporting to the Plant Manager, the Operations Manager (OM) oversees operating personnel by clearly defining goals and objectives that promote and maintain an atmosphere of continuous improvement in all areas of operation.

The OM is responsible for ensuring that the plant consistently produces high quality products and services that result in high customer satisfaction.

Key Responsibilities:

Manage daily production operations and define direction of plant activities and creates alignment with and among team.
Drive continuous improvement by seeking out opportunities to improve existing manufacturing processes, increase efficiencies and reduce costs
Create and maintains effective analysis and reporting tools to communicate plant performance to all internal and external stakeholders
Take a data driven approach to plant management, deriving insights from data to direct the focus and resources of the operations team and associated partners
Regularly report out to and engage with senior management, sales teams and customers
Act as a technical expert on all equipment within the plant, and propose and participate in new equipment and upgrade projects
Provide input related to new and existing safety initiatives to increase plant safety standards
Understand critical factors related to plant operations (e.g., capital projects, hiring, performance, environmental, safety, budgeting ) to make or actively support sound decisions that impact the local site.
Strong communication skills and ability to build relationships with diverse internal and external stakeholders
Equip plant personnel with appropriate tools and processes to enable successful plant operations
Leverage strong understanding of labor relations and unions to effectively deal with relevant issues (e.g., collective agreements, grievances).

Experience & Education:

Minimum 5 years' experience in a packaging plant manufacturing production environment
Manufacturing knowledge with highspeed packaging systems
Engineering related university degree (e.g., Mechanical, Process)
Competent in MS Office (especially MS Excel) and other business intelligence tools (e.g., MS SharePoint)
Experience in leading operationsfocused teams (e.g., performance management, conflict management, etc.,)
Knowledge of best practices in operations management asset effectiveness, reduction in cycle times, flexibility of the workforce, training, and recruitment etc.

Key Success Factors:

Positive safety performance without safety incidents
Maximized production volume adhering to quality standards at the lowest possible cost
Well trained operations crew that are motivated to achieve safety, quality, and environmental targets
Positioning the business to be at the forefront of technology and efficiency to provide our customers with the highest possible value

Competencies:

Customer Focus - Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

Decision Quality - Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

Drive for Results:

Achieves results within established timelines. Understands and demonstrates that intentions, activities and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

Leadership - The expectation of leadership is not reserved solely for only those who are in positions of authority, but from all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high quality service for their customer and the organization.

In positions of authority they:

invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others.

They are visible and they model behaviors, competencies and values expected and inspire others to undertake challenging tasks and projects.

Teamwork - Is an effective team player who adds complement