Graduate Client Services Analyst - Montréal, Canada - TS Imagine

TS Imagine

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

_About the job_

_ Who will love this job_
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A troubleshooter - you enjoy solving a range of problems, testing, replicating and investigating complex issues
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A collaborator - you are interactive and thrive in a collaborative team environment, who enjoys working closely with financial institutions such as Hedge Funds, Banks as well as with internal stakeholders to deliver solutions.
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A continuous learner - you love to learn and welcome the opportunity to develop your knowledge of financial markets and develop your troubleshooting and technical skills. Your professional qualifications are supported and encouraged in an environment of continuous learning.

_What you'll do_

Investigating complex workflow and troubleshooting faults, testing and recreating issues, reviewing logs and performing data analysis.
Participate in escalation processes to inform customers and engage resources internally across the business to provide rapid solutions to critical issues.
Conduct testing of programs and systems by analyzing them to determine likely problem areas, constructing and using sample data to test programs or systems failures.
Maintaining a high level of expertise on TS Imagine products.
Reviewing and making data and configuration changes.
Contributing to documentation and knowledge sharing with colleagues in order to ensure processes and knowledge are reflected accurately.
Work on a range of supporting projects in order to develop team tools, process or support for Implementation and Consultant initiatives.

_You should have_

A Science or Mathematics based degree, Engineering, Quantitative Finance, Economics or another similar field
Experience in server scripting languages (E.g. Python, JavaScript) or familiarity with SQL is highly desirable
A good understanding of computer operating system (E.g. Windows, UNIX), network and database concepts
Strong analytical and reasoning ability with the desire to troubleshoot complex issues and workflows
Highly motivated, selfstarter attitude
Excellent communication (written and oral) skills
A broadbased understanding of finance, trading concepts and associated risk strategies is desirable

_Why TS Imagine / Benefits_

Currently hybrid homeoffice (at least 3 days in the office)
Vacation and Personal days
Annual bonus and salary review
Training budget $1,500
RRSP with 3% company matching
Health insurance
Subvention for public transportation

_ About TS Imagine_

Created out of the combination of two best-in-class SaaS platforms, TradingScreen and Imagine Software, TS Imagine delivers integrated trading, portfolio and real-time risk solutions for capital markets.

The platform is uniquely positioned to streamline complex and time-consuming workflows across front, middle, and back office functions.

TS Imagine has close to 400 employees in 10 offices worldwide, serving approximately 500 global buy-side and sell-side institutions across North and South America, EMEA, and Asia Pacific including hedge funds, traditional asset managers, pension funds, mutual funds, and financial institutions.

We challenge our employees every day to think creatively and innovate across silos and across platforms.

Join us