Project Manager- Employee Experience - Barrie, Canada - Georgian College

Georgian College

Verified Company

Barrie, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

**Project Manager

Employee Experience**
(

Job Number:

422-23

)

Department:
Innovation and Digital Experience

Campus:
Barrie

Posting Date:
November 28, 2023

Salary Range:
$83,443-$104,303

Classification:
Administrative

Status:
Contract - 24-Months

Reporting to the Executive Director, Innovation and Digital Experience, the Project Manager is responsible for the efficient and effective management and implementation of projects and related activities, for projects within the assigned portfolio including but not limited to those under the purview of Georgian College's Employee Experience engagement, and Strong Foundations strategy

This includes:

outreach to businesses and partners, liaison with faculty and staff for project development, proposal development, preparation of funding and resource requests, project planning and execution, oversight of project progress, resource planning and scheduling, quality assurance, and client and supplier relationship management.

The incumbent will play a key role in fostering innovation and progressing Employee Experience and Strong Foundations, from ideation to implementation and in the planning and executing of all assigned projects and management of the overall portfolio.

The incumbent also will play a key role in ensuring that project teams meet all project milestones, deliverables and budgetary requirements.

The incumbent assists with promoting an unrivaled experience culture at the college by contributing to activities such as organizing communications, publications, seminars, workshops, newsletters, etc.

Specific duties include, but are not limited to:

Manage and implement projects, and related activities, for projects within the assigned portfolio including but not limited to those under the purview of Georgian College's Employee Experience engagement, and Strong Foundations strategy
Defines scope and prepares project plans in partnership with project teams
Develop a project plan for each of the assigned projects within the portfolio, including schedule, resource requirements, and budget
Develops, maintains and executes short term and long range general and detailed project plans which account for inter project dependencies for projects within assigned portfolio
Identify and prepare submissions for project funding
Participates in contracting and negotiation activities
Manages scope and mitigates risk across projects. Monitors and mitigates the progress of projects to management and clients including creating and implementing plans of action to ensure the projects are delivered on time, within budget and with scope intact
Manages relationships with external consultants and implementation vendors for assigned projects
Manage assigned projects and overall portfolio, including identifying and forming the project team (both internal and external members), monitoring activities, and scheduling the project resources
Provide financial management of individual projects and portfolio
Ensure projects are completed in time, within budget, and with acceptable quality
Respond to inquiries and requests related to assigned projects
Liaise with faculty staff, and other resources to ensure effective and efficient execution of projects
Applies proven project management and change management methodologies to ensure the successful implementation, adoption, monitoring and reporting of total portfolio results
Research background information on projects and funding opportunities
Maintain portfolio and project management database
Gather, review, evaluate and prepare summaries of information submitted from various projects
Provide support to Executive Director, Innovation and Digital Experience, for reporting of metrics
Model and promote innovation and agile project methodologies to all project stakeholders
Represent Innovation and Digital Experience and the Employee Experience engagement, and Strong Foundations portfolio at events and with stakeholders, at the request of the Executive Director, Innovation and Digital Experience
Mentor and advise faculty and staff on project management processes and procedures, as needed
Prepare communications materials on projects, such as project status reports, success stories, case studies, etc.

QUALIFICATIONS:

Successfully completed a threeyear diploma / degree in Business Administration or Project Management or an equivalent field of study.
Project Management Professional (PMP) Certification.
Minimum of 7 years previous related experience leading projects as a Project Manager including project/portfolio management experience.
Knowledge of innovation and experience principles and practices; behaviours (acts as a model for them)
Knowledge of current and emerging contact centre technologies, client service best practice or customer relationship management technology, statistical analysis related to qualitative/quantitative service performance/satisfaction
Sound decis