Manager, Risk and Insurance - Toronto, Canada - Ministry of Public and Business Service Delivery

Sophia Lee

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Sophia Lee

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Are you a dynamic and purpose-driven leader with a strong background in insurance and risk management? Are you seeking an opportunity to showcase your inclusive and collaborative leadership style within a motivated team? If you thrive in a fast-paced environment and are excited at the prospect of working at the centre of public service delivery in Ontario, look no further The Risk Management and Insurance Services Branch within the Enterprise Business Services Division at the Ministry of Public and Business Service Delivery is seeking a strategic leader to join their team as Manager, Risk and Insurance.


About the Ontario Public Service (OPS): We are one of the largest employers in the province, employing more than 60,000 people. Every day we are modernizing government operations and improving public services. We have a wide range of meaningful and rewarding career opportunities in communities across Ontario. We welcome new ideas and new people, encourage learning and development, and reward achievement. No matter the position, we live the core values of trust, fairness, diversity, excellence, creativity, collaboration, efficiency and responsiveness.


What a career in the OPS can offer: We are committed to be an employer of first choice, creating a positive and inclusive work environment. In addition to flexible work arrangements, collegial and professional work culture, career growth and development and on-the-job training to help you succeed, we offer a competitive total compensation package, which includes an attractive salary, defined benefit pension plan, comprehensive health and dental plan and much more.


Our team:

The Risk Management and Insurance Services Branch is the mandatory central common service provider of insurance services to all Ontario Public Service (OPS) ministries and specified agencies.

The Risk and Insurance Unit is responsible for administration of the General and Road Liability Protection Program, acquisition and management of the government insurance portfolio, and reviewing contracts, agreements and RFPs to determine risks and protect the government against financial loss.


OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based, and equitable. Diversifying leadership is a top priority for the OPS. Our goal is to achieve parity with the Ontario labour force by 2025 for the most under-represented groups (Indigenous, racialized and persons with disabilities) on our leadership teams.

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process.

Visit the

OPS Anti-Racism Policy, the

OPS Diversity and Inclusion Blueprint, and the

Multi-Year Accessibility Plan to learn more about the OPS commitment to advancing racial equity, accessibility, diversity and inclusion in the public service.


What can I expect to do in this role?: As the Manager, Risk and Insurance, you will:

  • manage province-wide insurance acquisition, risk control and advisory services for ministries, and specified agencies, boards and commissions of the Ontario Government.
- plan and coordinate operational activities for a team of professionals in the delivery of risk and insurance services, ensuring excellent service delivery.
- build and maintain relationships with contracted insurance brokers and carriers, senior level clients and other stakeholders, and lead the resolution of complex issues.
- establish/recommend strategies, policies and procedures and draw valid business conclusions regarding risk exposure and insurance options.
- manage a small enforcement and collections team to ensure debt collection actions are taken in accordance with provisions of relevant legislation related to debt collection and recovery of money and approved progressive enforcement/collection procedures for delinquent accounts.
- approve/pre-approve legal and other major enforcement/collection actions (e.g., write-offs; garnishments; writs of seizure and sale), and recommend sanctions, remedies, payment arrangement and security instruments to ensure maximization of recovery debts owing to the Crown.
- provide advisory services as a member of the management team and contribute to the development of multi-year operational planning initiatives.
- demonstrate the
leadership behaviours, attributes and mindset for leaders, across the organization, to lead the OPS into the future and deliver our vision.


How do I qualify?:


Strategic Leadership Skills:


  • You have demonstrated success in building, engaging, and maintaining a team of professional staff with a focus on continuous improvement, through encouragement of collaboration and partnerships.
  • You have experience providing leadership and coaching to teams by setting clear goals, providing consistent feedback, training and developm

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