Driver Exam Administrator - Saskatoon, Canada - Saskatchewan Government Insurance

Saskatchewan Government Insurance

Verified Company

Saskatoon, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in.

Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.

In-Scope / Full Time

Permanent - Multiple Position

Location:
Saskatoon - 100% in the office

GENERAL ACCOUNTABILITY

The Driver Exam Administrator is responsible for administering and monitoring written driver exams, responding to inquiries during exams and from the inquiry line, and providing administrative support.

KEY ACCOUNTABILITIES

Note: This section is not intended to be an exhaustive list of duties and responsibilities other duties and responsibilities may be assigned._

Customer Appointments- Administers and monitors written exams.- Reviews documentation against established criteria.- Determines if any aspect of the learning period or education can be waived for an offshore driver.- Determines eligibility for a driver exam.

Customer Inquiries- Supports inquiries while a written exam is being administered (technical or interpretive).- Explains licencing requirements for all classes and endorsements.- Provides information and/or answers related questions from internal and/or external persons based on departmental procedures (e.g., customers, trucking schools, other business partners).- Provides switchboard services by receiving, transferring, and/or referring calls to the appropriate department and/or person.- Answers customer calls and books customer appointments through the Driver Exam Inquiry Line.

Administrative Support- Performs reconciliation of daily Moneris and End of Period reporting.- Maintains standard file records and/or logs and may be required to search for and/or review file documents using manual and/or automated systems.- Maintains inventory and security of office supplies.

High Performance Team & Culture- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.

TECHNICAL KNOWLEDGE & SKILLS- Knowledge of arithmetic calculations.- Knowledge of the Auto Fund driver and vehicle programs.- Knowledge of the Auto Fund driver licence classifications.- Skill in telephone etiquette (i.e., answering phones, handling the call, listening, professionalism and terminology).- Skill in completing forms accurately and proofreading documents for accuracy.- Skill in using Microsoft Office products (e.g., Word, Excel).- Knowledge of the functions of Auto Fund.

EDUCATION & CERTIFICATIONS- Grade 12/GED.

EXPERIENCE- 6 months' - 1 year's experience providing office/administrative support or customer service.

Pay Range:
$42, $50,532.00

Posting Close Date:
March 26, 2023