Full Time Applications Technician - Hamilton, Canada - Local Health Integration Network

Local Health Integration Network

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Position Summary:

Core Duties - Responsibilities:

Other Related Activities

Provides backup support for the Network Administrator
Telecommunication support for internal phone system, cell phones, PDA devices and other telecom electronic devices when and where applicable
Provides facilities support with respect to Facilities Help Desk with requests such as but not limited to: employee concerns regarding temperature fluctuations, workstation concerns etc.
Liaises with external contract vendors for any facilities/IT work or repairs
Leads and/or participates in and demonstrates an understanding of quality, risk and client safety principles and practices
Follows all safe work practices and procedures and immediately communicates any activity or action which may constitute a risk to quality, and client safety
Other IT/Facilities duties as assigned

Patient Safety

Promotes patient safety in alignment with the Vision, Mission, Values and Strategic Directions of the HCCSS
Works within the basic principles of patient safety by doing the right thing for the right patient, using the right method at the right time
Adheres to the HCCSS' patient safety policies and procedures

Qualifications:

Educational Qualifications

Preferred Experience

2 to 3 years' experience in support of health care patient database solutions. Must be able to adapt quickly in a fast paced environment.
Hardware and software troubleshooting experience a must have in a Microsoft environment

Skills & Abilities:

Problem solving, decision making, written and oral communication and interpersonal skills
Strong troubleshooting skills
Knowledge of database structures
Attention to detail
Selfdirected and the ability to work independently and in a team setting
Customer service skills
Patience
Valid driver's license with own transportation

Other:

We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date.