Assistant Manager - Montréal, Canada - Compass Group

Compass Group

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Why work with Restaurant Associates? Imagine joining a team that's at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world's best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It's a winning combination. Join us.

Location:
Air Canada Lounges, Dorval

Salary: 51K annual

Schedule :
Full time, varied schedule

Job details:

Location:
Montreal Airport, Air Canada Lounge

Monday to Friday

Benefits starting day 1

Job Summary:

How you will make an impact:
Manages the servicing of an assigned shift within budget and maintains company and customer quality standards. Ensuring the highest customer service standard for our client.

As an Assistant Manager, you will:

Maintains positive relationship with client through daily contact to discuss; areas of concern, report on deficiencies and obtain any new assignments.

Organizes and attends regular meetings with client, GM and RM.

Directly controls budgeted hours and expenses for the assigned location. Submits accurate monthly billing.
Inspects the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required Quality Assurance standards.
Regularly reviews assignments with staff to ensure tasks are performed properly and quality of work is maintained at expected levels.
Responsible for the safety of all personnel and ensures that equipment is in safe working condition. Ensures all accidents and property damage is reported within deadlines.
Accountable for all equipment including keys, communications devices, i.e. radios, pagers, cell phones, scanners and ensures they are inventoried on a daily basis.
Develops and manages preventative maintenance program for all onsite equipment.
Processes equipment and supplies orders and maintains adequate inventories.
Periodically reviews efficiencies of operations and assists General Manager in improving and upgrading standards, work schedules, etc.
Works with and trains associates daily, assisting with both FOH and BOH
Responsible for orientation and training of personnel.
Maintains attendance records for all personnel.
Regularly holds meetings with employees to review performance, attendance and health and safety issues, etc.
Administers appropriate corrective disciplinary action when necessary.
Identify and resolve problems on site and informs or involves the GM and RM if necessary.
Documents all complaints and follows up to ensure there is a resolution.
Performs other assigned duties as needed or directed by the General Manager.

About you:

Minimum 5 year cleaning experience and supervisory experience in a large facility.
Previous experience in Hospitality, both FOH and BOH a asset
Ability to manage multiple priorities, and execute tasks with mínimal supervision.
Experience working in a unionized environment, ability to work with Collective Agreement and provide guidelines and execution.
Valid driver's license and driving record in good standing.
Able to obtain Transport Canada security clearance