Administrative Support Agent, Class Ii - Montréal, Canada - Dawson College

Dawson College

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Nature of the Work:

The principal and customary work of the employee in this employment class consists in performing a variety of administrative duties in accordance with established methods and procedures

Responsibilities:

Greet students, faculty and the public efficiently and courteously
Respond to inquiries in general for the Registrar's Office
Respond to counter queries and where necessary direct to appropriate individual
Take messages and forward them to the appropriate individuals
Assist Admissions office in mailing of admission letters
Sort and distribute mail for the Registrar's Office and to respond to specific inquiries, complete forms, etc.
Assist in mailing of transcripts and other department mailings
Participate in the course drop process as well as grade changes
Ensure the accuracy of the Student file in the Clara System when updating a student's record
Process document requests either at the counter
Issue an assortment of letters for fulltime/parttime attendance and status, diploma received, as well as other letters and written requests for students
Assist other members of the department at peak periods as may be required
Perform other related tasks

Requirements:

Qualifications:
To have a diploma of vocational studies (DEP) in an appropriate specialty or a secondary school diploma (DES) or have a diploma or an attestation of studies which is recognized as an equivalent by the competent authority.
Conditions:
Advanced oral and written English communication skills (testing may be required)
Intermediate conversational French (testing may be required)
Basic Microsoft Word and Excel skills (testing may be required)
Ability to work as a team player, exercising both judgment and initiative
Demonstrated attention to detail
Ability to learn new software
Knowledge of Adobe, an asset.

Comments:

Please note that a cover letter addressed to Laura Smith is mandatory. If your work experience has changed since your last visit, be sure to attach an updated resume.