Customer Service/administrative Assistant - Delhi, Canada - Vanden Bussche Irrigation & Equipment Ltd.

Vanden Bussche Irrigation & Equipment Ltd.
Vanden Bussche Irrigation & Equipment Ltd.
Verified Company
Delhi, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

About Us
Vanden Bussche Irrigation & Equipment Ltd is a family run, family owned/operated business located in Delhi, Ontario. We have locations situated throughout Southern Ontario, including around the greater Toronto area (GTA). Vanden Bussche Irrigation & Equipment Ltd is now conforming to expanding markets and increased distribution. Are you looking to become part of a growing, dynamic company such as this? If so, submit your resume


Position:
Customer Service/Administrative Assistant


Duration:
Permanent, Full-time


Location:
Delhi, Ontario


Duties and Responsibilities:


  • Maintain positive and professional attitude towards customers at all times
  • Maintain customer satisfaction and positive customer relations
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Attract potential customers by answering product and service questions and making suggestions
  • Manage large amount of incoming phone calls using company phone system
  • Provide accurate, valid and complete information using the correct tools/methods
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Filing as needed or required
  • Take the extra mile to engage customers
  • Input into CRM (Customer Relationship Management) system, customer data, and notes
  • All other duties as assigned

Qualifications/Skills:


  • Access to a reliable vehicle, and G License is required
  • Proficient in Microsoft Office (MS Word, MS Excel and MS PowerPoint)
  • Outstanding people skills
  • High energy and positive attitude
  • Strong organizational and project management skills

Job Types:
Full-time, Permanent


Benefits:


  • Company events
  • Dental care
  • Extended health care
  • Onsite parking
  • Vision care
  • Pension Plan
  • Group Benefits

Job Types:
Full-time, Permanent


Salary:
$18.00-$24.00 per hour


Flexible Language Requirement:

  • French not required

Schedule:

  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Overtime
pay


Ability to commute/relocate:

  • Delhi, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Customer service: 1 year (required)

Work Location:
One location
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